Kunwar Singh
Project Manager IT Infrastructure Services Network Build And Data Center
Delhi,DL
Summary
Effective Project Manager with 15+ years of experience in IT Infrastructure Network Build Services work. Skilled at collaborating with various departments and working closely with coworkers for effective management. Extensive knowledge of IS Project Management and IT Operation Management.
Overview
18
18
years of professional experience
Work History
Project Manager
Network Solution Pvt. Ltd. (An IBM Company)
Delhi, Delhi
05.2017 - Current
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Closely collaborated with project members to identify and quickly address problems.
- Finalized project financial records while collaborating with financial controllers and executives.
- Kept project on schedule and within budget while serving as project leader.
- Maintained strict budgetary control on IT Network Build & Data Center projects ranging from $500 K to $1000 K and working with project teams to track costs and control expenditures without sacrificing quality.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Collaborated with clients, architects, engineers, contractors and sub-consultants on IT Infrastructure projects with budgets up to $1000 K.
- Increased customer satisfaction through adherence to all quality standards and customer requirements.
- Effectively supervised staff of 25 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Oversaw projects for Core Industrial, Banking, Telecom & Oil by planning, designing, Implementation and scheduling.
- Led team of 20-25 in administering IT infrastructure.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Determined root cause of problems and issues to implement courses of action required to implement solutions.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Defined clear targets and objectives and communicated to other team members.
- Provided ongoing cost and estimate analysis reporting and managed cost allocation.
- Successfully collaborated with engineers to verify design changes.
- Made appropriate changes and modifications to project plans to meet organizational needs.
- Delivered completed projects on time by prioritizing multiple tasks.
- Managed all phases of $1000K project from procurement to commission.
- Established planning objectives for projects by identifying key issues, approaches and performance metrics.
- Improved cost control through effective allocation of subcontractors and site resources.
- Ensured total compliance with legal requirements.
- Orchestrated projects within strict time frames and budget constraints by employing critical thinking to solve complex problems and working closely with senior leaders.
IT Operation Manager
Network Solution Pvt. Ltd. (An IBM Company)
Delhi, delhi
01.2010 - 04.2017
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 80 member management team with related direct reports.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Evaluated upcoming program plans to forecast expected resource needs.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 10%.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Managed communications during major technology outages, natural disasters, virus outbreaks, frame cloud outages and network device outages.
- Generated comprehensive reports regarding incidents, events and important business matters.
- Managed and allocated staff and material resources to meet production goals.
- Responded to events, including network outages and issues related to circuits, websites, vendors and telecoms.
- Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Monitored employee productivity and optimized procedures to reduce costs 15%.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Built, supervised and mentored 80 teams and leaders in receiving and inbound operations.
- Oversaw day-to-day operations, including supervising 80-person team across 34 sites.
- Organized preventive maintenance to reduce downtime and line shutdown or production delays.
- Collaborated with IT and business teams to develop and enhance architecture in order to better track business KPIs.
- Enhanced organizational efficiency by gathering business requirements and improving data models and reporting frameworks.
- Boosted team performance with enhanced employee evaluation processes.
- Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
- Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
Senior Network Engineer
Netrwork Solution Pvt. Ltd. (An IBM Company)
Delhi, Delhi
01.2007 - 12.2009
- Managed purchasing and installation of networking equipment such as core routers and switches.
- Configured, tested and maintained LAN/WAN components and connections.
- Backed up support desk team to handle user problems and technical concerns.
- Monitored network activities to quickly detect and resolve operational and security issues.
- Planned and implemented effective disaster recovery and business continuity solutions.
- Improved network operation by incorporating new technologies into existing designs.
- Implemented scalable, efficient and cost-effective network automation framework.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
- Monitored network capacity and performance, as well as diagnosed and resolved complex network problems.
- Led team development and assisted in all project management coordination.
- Introduced automation of monitoring system for 24/7 network systems, bolstering continuity of operations.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Collaborated on network development, implementation, and maintenance of routers, switches, firewalls and NAC and WAN optimization.
- Implemented WAN and LAN designs in multi-datacenter configurations.
Network Support Engineer
Network Solution Pvt. Ltd. (An IBM Company)
Delhi, Delhi
08.2005 - 12.2006
- Developed network test and validation processes to assist in maintaining alignment with solution design.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Prepared operational reports, including trouble resolution and analysis, project status, equipment and network requirements.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Configured, managed and evaluated multi-protocol network elements for effective end-to-end communications.
- Implemented WAN and LAN designs in multi-datacenter configurations.
- Configured and performed troubleshooting with routing and switching protocols, including OSPF, RIP & EIGRP.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Planned implementation of network enhancements and upgrades.
Education
MBA - Marketing & Operation Research
Institute Of Management Technology-CDL
Ghaziabad Uttar Pradesh Jul 2008 - Jun 2011
Bachelor of Arts -
Delhi University
Delhi Jul 2001 - Jun 2004
Skills
Project Management
undefinedTimeline
Project Manager
Network Solution Pvt. Ltd. (An IBM Company)
05.2017 - Current
IT Operation Manager
Network Solution Pvt. Ltd. (An IBM Company)
01.2010 - 04.2017
Senior Network Engineer
Netrwork Solution Pvt. Ltd. (An IBM Company)
01.2007 - 12.2009
Network Support Engineer
Network Solution Pvt. Ltd. (An IBM Company)
08.2005 - 12.2006
MBA - Marketing & Operation Research
Institute Of Management Technology-CDL
Jul 2008 - Jun 2011
Bachelor of Arts -
Delhi University
Jul 2001 - Jun 2004
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