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KUPPILI SAI VENKAT KIRAN
Visakhapatnam
Summary
IT trainer with extensive experience at Tech Mahindra Foundation, specializing in Microsoft applications and e-learning development. Proven ability to enhance training effectiveness and learner outcomes through innovative instructional design and clear communication. Expertise in data analysis and project coordination, successfully driving skill development initiatives.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Associate Trainer - IT
Tech Mahindra Foundation
06.2025 - Current
- Deliver IT and digital skills training programs.
- Train learners on Microsoft applications and workplace productivity tools.
- Develop lesson plans, assessments, and training materials.
- Support IT adoption initiatives and best practices.
Computer Science Teacher
PEN SCHOOL
Visakhapatnam
06.2024 - 06.2025
- Developed and executed curriculum plans focused on computer basics, HTML, and internet usage.
Supervised lab management activities to optimize student assessment experiences.
Utilized MS Office tools for effective communication and reporting.
Managed ERP systems to improve school administrative workflows.
Assistant Project Coordinator & IT Trainer
Millennium Software Solutions
04.2019 - 06.2024
- Facilitated communication between trainers and stakeholders to align on training objectives.
- Coordinated government skill development projects to enhance workforce capabilities.
- Compiled and organized reports and documentation for effective project tracking.
- Maintained project documentation and updated progress tracking systems regularly.
- Improved training effectiveness and learner outcomes through targeted initiatives.
- Created performance reports using data analytics tools, including Google Analytics.
- Customized user interfaces to enhance user experience within Dynamics 365 applications.
Trainer Coordinator
Teamlease (Lupin Pharma)
Visakhapatnam
07.2018 - 04.2019
- Oversaw onboarding training for new contract employees per standard operating procedures.
- Delivered GMP, CGMP, and fire safety training sessions followed by assessments.
- Provided training progress reports to training head for accurate record keeping.
- Assigned specific SOPs to employees based on departmental roles and verified completion.
- Conducted checks to confirm employee understanding of SOPs post-training.
- Designed comprehensive training programs for diverse teams in pharmaceutical operations.
- Facilitated workshops to enhance skills and knowledge in pharmaceutical standards.
- Monitored trainee progress and collected feedback to improve training strategies.
Customer Service Associate Team Leader
Adecco India Pvt ltd (Ekart)
Visakhapatnam
03.2017 - 04.2018
- Led customer service team in promptly resolving client inquiries and issues.
- Trained new associates on company policies and customer service best practices.
- Assisted in managing daily operations to ensure smooth departmental workflow.
- Monitored service metrics to identify improvement areas within the team.
- Coordinated delivery routes for executives, ensuring timely mail replies and maintenance tasks.
Computer Science Teacher
Pollocks School
Visakhapatnam
05.2016 - 03.2017
- Developed engaging lesson plans covering diverse computer science topics to foster student interest and understanding.
- Integrated technology tools into classroom instruction, improving student engagement and learning outcomes.
- Collaborated with colleagues on interdisciplinary curriculum projects to enrich student experience.
- Monitored student attendance and organized syllabus coverage to ensure consistent classroom progression.
Education
B.Sc - Computers
Andhra University
Visakhapatnam01-2016
Skills
- IT Training
- Trainer certification
- E-Learning Development
- Instructional Design
- Training scheduling
- Microsoft 365
- Google Workspace
- MS Office
- Windows Administration
- Hardware Troubleshooting
- Computer Lab Management
- Data Analysis
- Gap analysis
- HRMS training
Certification
- Train-the-Trainer (TOT) Certified
- LSCM Certification - India
- Cisco Computer Hardware Basics
- Cisco Hardware & Upgrade Support
- Gift of Gratitude Certificates - Tech Mahindra Foundation
Target Role Alignment - Responsibilities
- Develop and deliver structured IT training programs.
- Conduct IT usage gap analysis.
- Create training roadmaps and calendars.
- Implement Train-the-Trainer (Super User) models.
- Drive Microsoft and Google Workspace adoption.
- Train employees on enterprise applications and hardware tools.
Languages
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Telugu
Native
Native
Accomplishments
- Gift Of Gratitude Certificate From Tech Mahindra Foundation For Q3
- Gift Of Gratitude Certificate From Tech Mahindra Foundation For Q4
Timeline
Associate Trainer - IT
Tech Mahindra Foundation
06.2025 - Current
Computer Science Teacher
PEN SCHOOL
06.2024 - 06.2025
Assistant Project Coordinator & IT Trainer
Millennium Software Solutions
04.2019 - 06.2024
Trainer Coordinator
Teamlease (Lupin Pharma)
07.2018 - 04.2019
Customer Service Associate Team Leader
Adecco India Pvt ltd (Ekart)
03.2017 - 04.2018
Computer Science Teacher
Pollocks School
05.2016 - 03.2017
B.Sc - Computers
Andhra University