Kurian Oommen
Hotel Management
Kochi
Summary
Dynamic Hotel Manager with a proven track record at Hotel Span International, excelling in guest services management and revenue generation. Successfully developed marketing strategies that enhanced brand visibility and fostered a collaborative work culture, leading to improved employee morale and guest satisfaction. Skilled in problem-solving and interpersonal communications, ensuring exceptional guest experiences.
Overview
8
8
years of professional experience
1
1
Language
Work History
Hotel Manager
Hotel Span International
06.2018 - Current
- Developed and implemented marketing strategies to promote hotel services.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
Education
Bachelor of Science - Hotel Management
Bharathiyar University
Coimbatore1993
Higher Secondary - Science
Shri Saarvajanik Vidhyalaya
Mehsana1987
Skills
Office and staff streamlining
Guest accommodations
Guest services management
Guest experiences
Vendor interaction
Staff supervision
Reservations management
Hospitality
Employee scheduling
Guest relations management
Interpersonal communications
Guest complaint resolution
Quality assurance
Revenue generation
Brand management
Housekeeping oversight
Room inspections
Problem-solving
Front desk operations
Excellent communication
Multitasking
Timeline
Hotel Manager
Hotel Span International
06.2018 - Current
Bachelor of Science - Hotel Management
Bharathiyar University
Higher Secondary - Science
Shri Saarvajanik Vidhyalaya