Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kushaal Choudri

Principle Program Manager

Summary

Proven leader in strategic planning and project management, excelling at SAP SuccessFactors. Demonstrated success in enhancing stakeholder engagement and optimizing project outcomes through effective team and change management. Skilled in leveraging technology for project tracking and employing data-driven decision-making, significantly improving project delivery and performance.

Overview

17
17
years of professional experience
1
1
Certification
3
3
Languages

Work History

Principle Program Manager

SAP SuccessFactors
11.2019 - Current
  • Managed multiple strategic projects with numerous workstreams. Below are some key programs that I worked on:
  • Project Dynamo - enables our teams to build top-notch services with best-in-class SLO's , Quality & automated continuous deployment to production with superior post deployment observability & monitoring capabilities.
  • Instance Refresh & Instance Sync - copying data and configuration from source to target, without impacting the integrations in the target.
  • Legacy URL Decoupling - avoid the need for customers to change HCM URLs after migration
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Built teams to address project goals and objectives for multiple projects.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Championed best practices in project management, fostering a culture of continuous improvement.
  • Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.

Program Manager, Area Product Owner, Product Owner

SAP Globalization Services
01.2015 - 10.2019
  • Worked as a Program Manager for SLH-Tax Service which was capable of calculating taxes for more than 120 countries built on SAP Cloud Platform.
  • Worked as Area Product Owner (APO) and Product Owner (PO) for Banking Services in which we Localized the Core Banking product for multiple countries such as Russia, US and Latin America.
  • As a Program Manager , I was:
  • Responsible for Project execution in time and quality
  • Responsible for Resolution of escalations on product level
  • Responsible for Risk mitigation planning on project level
  • Effort estimation and Resource management within the project in close alignment with line managers so ensure required capacity is supplied and assigned to the project
  • Responsible for creation of new programs and deliveries
  • Responsible for defining release schedule (SSD/RD)
  • Responsible for creation and maintenance of relevant entries in Sirius/cPRO/Jira/TAP
  • Responsible for communicating status of release to stakeholders like Vice President, Program Advisory Group and Delivery Managers
  • Responsible for driving Customer Engagement Initiatives (CEI) with external customers/partners
  • Responsible for planning and organizing project audits
  • As an APO & PO , I was:
  • Responsible for defining product roadmap considering customer pipeline
  • Responsible for creation of Market Requirement Documents (MRD)/One pagers by interacting with the customers
  • Own the product lifecycle from requirements gathering through production and release
  • Responsible for the correctness and completeness of the functional specification documents
  • Accountable for product backlog definition, prioritization and completion of backlogs
  • Responsible for managing the deliveries of 5 scrum teams (~40 resources) by participating in: Weekly status update meetings, bi-weekly review meetings, resolution of critical blocks and Solution Acceptance Tests (SAT)

Business Process Consultant

SAP Solution Delivery Centre (SDC)
12.2011 - 12.2014
  • Played the role of Techno-Functional Banking Consultant for many leading banks in Mexico and Canada region
  • Responsible for the authoring of Functional Specification by interacting with Customers
  • Responsible for the authoring of Technical Specification and designing the solutions for multiple customer projects
  • Responsible for the development and delivery of many custom development projects
  • Provided Go-Live support for Customers onsite
  • Helped clients by resolving critical customer messages

Software Developer

SAP Banking Core Development
03.2008 - 11.2011
  • Played the role of a Software developer working on ABAP and OO ABAP
  • Worked on Critical components in Banking like Billing, Payment Distribution, Insurance Handler, Effective Interest Rate Calculation and numerous Business operations
  • Supported the Architects with design ideas and authored the Design documents for multiple topics
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.

Technology Consultant

HP Global Soft Pvt. Ltd
08.2007 - 02.2008
  • Completed the one month induction training program for fresh graduates
  • Worked as a developer in a .NET customer project related to insurance
  • Was involved in solution validation of customer project and received good feedback from the customers

Education

B.E - Computer Science

M. S. Ramaiah Institute of Technology
Bengaluru, India
04.2001 -

Skills

    Project Management

    Strategic Planning

    Stakeholder Management

    Change Management

    Team Management

    Cost Estimates & Budgets

    Product Development

    Scope Management

Certification

SAP Core Banking 7.0 Professional

Timeline

Principle Program Manager

SAP SuccessFactors
11.2019 - Current

Program Manager, Area Product Owner, Product Owner

SAP Globalization Services
01.2015 - 10.2019

Business Process Consultant

SAP Solution Delivery Centre (SDC)
12.2011 - 12.2014

Software Developer

SAP Banking Core Development
03.2008 - 11.2011

Technology Consultant

HP Global Soft Pvt. Ltd
08.2007 - 02.2008

B.E - Computer Science

M. S. Ramaiah Institute of Technology
04.2001 -

SAP Core Banking 7.0 Professional

Kushaal ChoudriPrinciple Program Manager