Infrasys
Kushagra Sharma
Food And Beverage Professional
New Delhi
Summary
Dynamic leader with a proven track record at Roseate House, where I spearheaded initiatives that significantly enhanced customer satisfaction and staff retention through innovative menu concepts and strong team mentorship. Expert in wine knowledge and adept in fostering a culture of excellence and communication, I've driven revenue growth and elevated service standards.
Overview
2
2
Certifications
Work History
Executive Development Program Trainee
Roseate House
6 2022 - Current
- Promoted a positive work culture by fostering teamwork, open communication, and professional development opportunities for staff members.
- Enhanced customer satisfaction by implementing innovative food and beverage menu concepts.
- Mentored and developed a strong team of leaders within the F&B department which led to improved staff retention rates.
- Achieved revenue growth by collaborating with cross-functional departments such as sales, marketing, and operations for cohesive strategies focused on enhancing guest experience.
- Elevated the quality of wine lists across all establishments under my supervision leading to increased profits from wine sale.
Education
Industrial Training - Hospitality Management
Four Points By Sheraton
Samalkha New Delhi 04.2001 -
High School Diploma -
Asian School Of Tea Estd. 2016
New Delhi, India 04.2001 -
W-Set Level 1 In Wines
New Delhi, India09-2023
California Wine: Introduction Level 1
New Delhi, India10-2024
High School Diploma -
Covent of Sacred Heart
Mandi Gobindgarh, Punjab 04.2001 -
Skills
Wine Knowledge
Accomplishments
- Collaborated with team of Number in the development of Project name.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
Software
Touche
Languages
English
Upper intermediate (B2)
Punjabi
Elementary (A2)
Hindi
Upper intermediate (B2)
Certification
Tea sommelier
Interests
New spirit explorer
Exploring new AI technology
Motorbike riding
Snooker
Tea sommelier
I've completed tea sommelier program organised by Roseate House with 1 year bond. Suggestive skills for teas according to the in house products.
Product knowledge
Timeline
Wset-1
11-2023
Tea sommelier
03-2023
Industrial Training - Hospitality Management
Four Points By Sheraton
04.2001 -
High School Diploma -
Asian School Of Tea Estd. 2016
04.2001 -
High School Diploma -
Covent of Sacred Heart
04.2001 -
Executive Development Program Trainee
Roseate House
6 2022 - Current
W-Set Level 1 In Wines
California Wine: Introduction Level 1
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