Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Certification
Interests
Tea sommelier
Timeline
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Kushagra Sharma

Kushagra Sharma

Food And Beverage Professional
New Delhi

Summary

Dynamic leader with a proven track record at Roseate House, where I spearheaded initiatives that significantly enhanced customer satisfaction and staff retention through innovative menu concepts and strong team mentorship. Expert in wine knowledge and adept in fostering a culture of excellence and communication, I've driven revenue growth and elevated service standards.

Overview

2
2
Certifications

Work History

Executive Development Program Trainee

Roseate House
6 2022 - Current
  • Promoted a positive work culture by fostering teamwork, open communication, and professional development opportunities for staff members.
  • Enhanced customer satisfaction by implementing innovative food and beverage menu concepts.
  • Mentored and developed a strong team of leaders within the F&B department which led to improved staff retention rates.
  • Achieved revenue growth by collaborating with cross-functional departments such as sales, marketing, and operations for cohesive strategies focused on enhancing guest experience.
  • Elevated the quality of wine lists across all establishments under my supervision leading to increased profits from wine sale.

Education

Industrial Training - Hospitality Management

Four Points By Sheraton
Samalkha New Delhi
04.2001 -

High School Diploma -

Asian School Of Tea Estd. 2016
New Delhi, India
04.2001 -

W-Set Level 1 In Wines
New Delhi, India
09-2023

California Wine: Introduction Level 1
New Delhi, India
10-2024

High School Diploma -

Covent of Sacred Heart
Mandi Gobindgarh, Punjab
04.2001 -

Skills

Wine Knowledge

Accomplishments

  • Collaborated with team of Number in the development of Project name.
  • Documented and resolved Issue which led to Results.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.

Software

Infrasys

Touche

Languages

English
Upper intermediate (B2)
Punjabi
Elementary (A2)
Hindi
Upper intermediate (B2)

Certification

Tea sommelier

Interests

New spirit explorer

Exploring new AI technology

Motorbike riding

Snooker

Tea sommelier

I've completed tea sommelier program organised by Roseate House with 1 year bond. Suggestive skills for teas according to the in house products.

Product knowledge

Timeline

Wset-1

11-2023

Tea sommelier

03-2023

Industrial Training - Hospitality Management

Four Points By Sheraton
04.2001 -

High School Diploma -

Asian School Of Tea Estd. 2016
04.2001 -

High School Diploma -

Covent of Sacred Heart
04.2001 -

Executive Development Program Trainee

Roseate House
6 2022 - Current

W-Set Level 1 In Wines

California Wine: Introduction Level 1

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Kushagra Sharma Food And Beverage Professional