Kushagra Singh Bisen
Lucknow
Summary
Sharp banking professional with talents which shine in competitive, innovative and creative environments. Track record of increasing sales, improving client retention and growing customer base.
Overview
5
5
years of professional experience
Work History
2nd Incharge - Service Center Team Member
HDFC Bank
04.2024 - Current
- Processing the loan documents/files for final fixing of the cheque and disbursement related process.
- Ownership of success factor for Central government's Credit Link Subsidy Scheme (CLSS) for LIG/MIG category.
- Active participation in CSR activities of HDFC ltd (viz: Go Green) Add lead data”.
- Responsible for Initiation, sanctioning and closure for salaried cases and disbursements.
Branch Manager (Post Merger)
HDFC Bank
07.2023 - 03.2024
- Leading the centre/branch for monthly target achievement and smooth workflow
- Accessing the creditworthiness of the customers and approvals/sign-off for further disbursement and other procedures
- Frequent visits/f2f meetings with customers
- (Viz: Chartered Accountants, Architects Real estate builders, etc) Building pipeline and funnel management
- Team building and management also query resolutions
- Reviewed loan applications to deliver on company targets
- Conducted customer feedback surveys to improve service levels
- Designed sales and service strategies to improve revenue and retention
- Maximized branch revenue by optimizing operations
- Mentored staff to increase sales success and productivity
- Completed thorough credit checks to make accurate decisions about applications
- Managed daily delivery and dispatch process to guarantee correct routing
- Oversaw day-to-day functioning of Bank operation
- Applied banking expertise to conduct financial analysis, research business deals and negotiate and close on contracts
- Set ambitious expectations for operations and established pathways to accomplishing goals.
Centre/Branch Head
Housing Development Finance Corporation Limited
09.2021 - 06.2023
- Leading the centre/branch for monthly target achievement and smooth workflow
- Accessing the credit worthiness of the customers and approvals/sign-off for further disbursement and other procedures
- Frequent visits/f2f meetings with customers
- (Viz: Chartered Accountants, Architects Real estate builders, etc) Building pipeline and funnel management
- Team building and management also query resolutions
- Delivering KT sessions and relationship management with the team.
Assistant Manager
Housing Development Finance Corporation Limited
07.2019 - 08.2021
- Processing the loan documents/files for final fixing of the cheque and disbursement related process
- Ownership of success factor for Central government's Credit Link Subsidy Scheme (CLSS) for LIG/MIG category
- Active participation in CSR activities of HDFC ltd (viz: Go Green) Add lead data
- Responsible for Initiation, sanctioning and closure for salaried cases and disbursements.
Education
Post Graduation Diploma in Management -
Indira School of Business Studies - Pune
03.2019
B.Com -
Sherwood College of Professional Management - Lucknow
07.2017
Senior Secondary School -
Colvin Taluqdars' College - Lucknow
03.2014
Higher Secondary School -
Colvin Taluqdars' College - Lucknow
03.2012
Skills
- Work Under Pressure
- Communicative
- Teamwork
- Adaptability
- Emotional Intelligent
- Microsoft Word
- Microsoft Power Point
- Microsoft Excel
Hobbies and Interests
- Singing
- Travelling
Languages
English
Hindi
Timeline
2nd Incharge - Service Center Team Member
HDFC Bank
04.2024 - Current
Branch Manager (Post Merger)
HDFC Bank
07.2023 - 03.2024
Centre/Branch Head
Housing Development Finance Corporation Limited
09.2021 - 06.2023
Assistant Manager
Housing Development Finance Corporation Limited
07.2019 - 08.2021
Post Graduation Diploma in Management -
Indira School of Business Studies - Pune
B.Com -
Sherwood College of Professional Management - Lucknow
Senior Secondary School -
Colvin Taluqdars' College - Lucknow
Higher Secondary School -
Colvin Taluqdars' College - Lucknow
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