Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Languages
Personal Information
Certification
Languages
Affiliations
Timeline
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Kushagra Srivastava

Noida

Summary

Experienced manager with a strong background in employee training, strategic planning, and sales growth. Proven ability to enhance operational efficiency, and lead teams to achieve performance targets. Skilled in KPI development and fostering collaboration, with a focus on building strong relationships and driving company objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager Student Overseas Consultant

Leverage Edu Pvt. Ltd
Noida
02.2022 - Current
  • Successfully recruited and trained a high-performing team, enhancing overall productivity.
  • Implemented strategic plans that significantly increased company sales and operational efficiency.
  • Led a team of 15 employees, ensuring high productivity, and excellent customer service.
  • Developed and implemented strategic plans to achieve company objectives.
  • Developed comprehensive monthly reports, providing valuable insights to senior management.
  • Evaluated team performance, identifying key areas for growth and development
  • Conducted performance evaluations, providing feedback, and coaching for team development.
  • Recruited and hired qualified candidates to fill open positions.
  • He remained calm and professional in stressful circumstances, and effectively diffused tense situations.
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.
  • Led team meetings to foster collaboration and share best practices, driving continuous improvement.

Sr.Admission Counsellor

Upgrad Education Pvt. Ltd.
Noida
08.2021 - 02.2022
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Created plans and communicated deadlines to complete projects on time.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Carried out day-to-day duties accurately and efficiently.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Engaged with customers to build rapport and loyalty.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.

Business Development Associate

Extramarks Education Pvt. Ltd
Chennai
02.2020 - 06.2021
  • Researched, analyzed and projected market data for potential markets.
  • Verified work aligned with service levels agreed and client requirements.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
  • Enhanced customer experience using all omnichannel offerings.

Brand And Product Marketing

Uttar Kashi Medilife
Kanpur
08.2018 - 01.2020
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Monitored company inventory to keep stock levels and databases updated.
  • Developed team communications and information for meetings.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Conducted research, gathered information from multiple sources and presented results.

Education

BBA - Sales and Marketing

Virendra Swaroop Group Of Institutions (VSGOI) -
Kanpur

Skills

  • Employee training
  • Client Relationship Management
  • Performance Evaluation
  • Project management
  • KPI development
  • Strategic Communication
  • Strategic planning
  • Team leadership
  • Sales growth
  • Data reporting
  • Operational efficiency
  • Sales techniques
  • Collaboration skills
  • Negotiation
  • Business administration
  • Time management
  • Relationship building

Accomplishments

  • National-level basketball player
  • Highest enrollment in the Direct (Online Team) for two straight intakes
  • Bring in a revenue of 3.5 crore for the company (Leverage Edu) in one financial year, which is the second highest in the company's history to date

Languages

  • Hindi
  • English

Hobbies and Interests

Basketball, Crafting, Events

Languages

Advanced,5,Advanced,5

Personal Information

Title: Head Consultant

Certification

  • British Counsle Certified Counsellor

Languages

Hindi
First Language
English
Proficient (C2)
C2

Affiliations

  • Completed coursework in strategic marketing, consumer behavior, and business communication.

Timeline

Manager Student Overseas Consultant

Leverage Edu Pvt. Ltd
02.2022 - Current

Sr.Admission Counsellor

Upgrad Education Pvt. Ltd.
08.2021 - 02.2022

Business Development Associate

Extramarks Education Pvt. Ltd
02.2020 - 06.2021

Brand And Product Marketing

Uttar Kashi Medilife
08.2018 - 01.2020

BBA - Sales and Marketing

Virendra Swaroop Group Of Institutions (VSGOI) -

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Kushagra Srivastava