Summary
Overview
Work History
Education
Skills
Certification
LinkedIn Profile
Projects
Tools Used
Roles And Responsibilities
Timeline
Generic

Kushal Gupta

Ghaziabad

Summary

Results-driven Principal Scrum Master with a proven track record in optimizing agile development processes and leading cross-functional teams to deliver successful projects. Exceptional project management and communication skills enable effective coordination of multiple initiatives under tight deadlines. Demonstrated ability to make informed decisions in high-pressure environments, leveraging analytical problem-solving to overcome challenges. Committed to fostering a culture of continuous improvement and transparency, guiding organizations in the successful adoption of agile methodologies.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Principal Scrum Master

Trigent Software
Gurgaon
03.2025 - Current
  • Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
  • Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
  • Facilitated release planning by aligning cross-functional team efforts.
  • Identified areas for improvement in existing processes or procedures related to software delivery.
  • Worked with iteration managers and project managers to deliver initiatives and products utilizing lean and agile project management methods.
  • Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.

Senior Scrum Master

Material +
Gurgaon
08.2024 - 03.2025
  • Enhanced project outcomes through efficient coordination of Agile processes.
  • Partnered with more than 15 product managers to achieve on-time enhancements for a personalized spend-management solution.
  • Collaborated with the incumbent vendor to successfully execute the transition.
  • Monitored transition plan to ensure smooth KT execution.
  • Produced comprehensive project status reports.
  • Managed RAID tracker to facilitate prompt resolution of impediments.
  • Delivered step-by-step solutions to resolve customer problems.

Scrum Master

Monocept
Gurgaon
10.2022 - 07.2024
  • Facilitated preparation of PI Planning, Release, and Sprint Vision, Goals, and Work Pipelines.
  • Managed projects related to Product Development, Infrastructure Upgrades, and Change Requests, prioritizing regulatory adherence.
  • Facilitated release scheduling with Business and IT partners, ensuring effective communication of project progress.
  • Collaborated with Scrum Masters in cross-functional teams to create a strategic project plan.
  • Planned and oversaw the transfer of crucial information to support, operate, and accept solutions deployed into production.
  • Ensured stories were sizing-ready by aligning acceptance criteria with DOR requirements.
  • Oversaw agile activities including Daily Scrum, Product Backlog Refinement, and Sprint Review.

Scrum Master

Global Upside - A Safeguard Global Company
Noida
10.2016 - 03.2021
  • Managed two Scrum Teams to improve compliance project streamlining.
  • Coordinated and led Scrum events including Sprint Planning, Daily Stand-Up, and Sprint Review.
  • Partnered with Product Owner to streamline backlog refinement process.
  • Led initiatives to foster collaboration among diverse cross-functional teams.
  • Supported Scrum Team in delivering high-quality increments meeting Definition of Done.
  • Monitored team progress and documented status updates.

Financial Analyst

AON Hewitt
Gurgaon
10.2013 - 08.2016
  • Developed comprehensive reports on spending patterns on a weekly and monthly basis.
  • Conducted ad-hoc analysis to generate reports.
  • Provided research-driven recommendations to 50+ healthcare clients, enhancing their business outcomes.
  • Partnered closely with internal stakeholders across various departments to provide analysis and relevant support.

Benefits Operations Administrator

AON Hewitt
Noida
09.2011 - 10.2013
  • Optimized processes to address participant issues for a client base exceeding 100.
  • Sent monthly reports to over 20 clients.

Education

B.Com -

MJP Rohilkhand University

Skills

  • Agile best practices
  • Proficient in SAFe Principles
  • Client Reporting
  • Program Increment (PI) Execution
  • Agile Release Train (ART) Management
  • Defect Management
  • Release planning
  • Product backlog management
  • Risk identification
  • Leading scrum meetings
  • Adaptive planning
  • Retrospective analysis

Certification

  • Certified Scrum Master
  • Certified SAFe Agilist

LinkedIn Profile

https://www.linkedin.com/in/kushal-gupta0402/

Projects

Senior Scrum Master and Delivery Manager, Aug-2024 to Mar-2025

  • Lead the project to enhance a customized spend-management platform used by a global management consulting firm.
  • Collaborate with 15+ Product Managers to ensure the smooth execution of the product roadmap.
  • Worked with the incumbent vendor for an effective transition.

Scrum Master and Release Manager, Dec-2022 to Jul-2024 

  • Lead the project to develop an application used by sellers to initiate the fulfillment process of an insurance policy.
  • The application is device-agnostic and has an intuitive journey for the seller. The objective of creating this tool was to reduce the time taken by the seller to fill out a proposal form, reduce the number of documents that need to be collected from the customer, reduce the time taken for the backend team to QC the documents, and underwrite the proposal, hence reducing the issuance TAT, cost of issuance, and improving the customer experience.
  • Successfully delivered project objectives within anticipated timelines

Scrum Master, Dec-2016 to Feb-2021 

  • Worked on a project to introduce a cloud-based software that meets all the global Human Capital Management (HCM) needs in one system. Tool was a unique HCM solution where country-specific labor, HR, benefits, and data privacy requirements are pre-built to keep an organization compliant with local laws while giving their employees a robust self-service tool to manage leave, time and attendance, and more.
  • Collaborated with cross-functional teams to deliver the business value.

Tools Used

  • Jira
  • Confluence
  • Miro Board
  • Planning Poker
  • Idea Board
  • MS Office
  • IBM Lotus Notes
  • Airtable
  • PPM Pro

Roles And Responsibilities

  • Facilitating Scrum Ceremonies (Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective)
  • Coach teams on Agile values and principles to promote continuous improvement, accountability and transparency in practices and artifacts
  • Gathering, analyzing and translating business requirements into functional specs that are used to design and implement business solutions
  • Helps the team to deliver quality-driven business value
  • Lead through influence and credibility
  • Track and remove internal and external impediments for the scrum team

Timeline

Principal Scrum Master

Trigent Software
03.2025 - Current

Senior Scrum Master

Material +
08.2024 - 03.2025

Scrum Master

Monocept
10.2022 - 07.2024

Scrum Master

Global Upside - A Safeguard Global Company
10.2016 - 03.2021

Financial Analyst

AON Hewitt
10.2013 - 08.2016

Benefits Operations Administrator

AON Hewitt
09.2011 - 10.2013

B.Com -

MJP Rohilkhand University
Kushal Gupta