KUSHAL HEMANTKUMAR SORATHIA
Surat
Summary
Dynamic Operations Manager with a proven track record at Muthoot Homefin India Limited, adept at enhancing compliance and customer satisfaction. Skilled in TELLY-5.4 and MS Office, I excel in resolving complex issues and driving process improvements, ensuring operational excellence and financial integrity. Strong communicator with a focus on results.
Overview
17
17
years of professional experience
Work History
Operations Manager
Muthoot Homefin India Limited
Vadodara
09.2018 - Current
- Managed customer service inquiries and resolved complaints, enhancing customer satisfaction.
- Audited related issues and implemented resolutions, streamlining processes for better outcomes.
- Conducted docket checks to ensure regulatory compliance, minimizing risk of violations.
Senior Operation Executive
ASPIRE HOME FINANCE LTD(Formaly knwon as MotilalOswal Home Loans)
Surat
05.2015 - 08.2018
- Executed legal and technical initiatives while resolving queries related to mismanagement.
- Handled branch administration, facilitating seamless operational processes.
- Maintained accurate accounting entries to support financial integrity.
- Conducted docket checks and managed disbursement processes to ensure accuracy and compliance.
- Ensured audit compliance while resolving queries promptly.
Sales Coordinator
HDFC Bank Ltd
Surat
05.2014 - 05.2015
- Managed sales documentation, ensuring timely processing of client requests.
- Coordinated sales activities and facilitated communication among departments and clients.
- Collaborated with sales team to resolve queries efficiently.
- Conducted docket checks and submitted documentation to HDFC Ltd for disbursement processing.
Assistant Accountant
LAFARGE AGGREGATE & CONCRETE INDIA PVT LTD
Surat
02.2013 - 05.2014
- Executed month-end closing entries, ensuring accuracy in financial reporting and compliance.
- Coordinated timely payments from vendors and clients, optimizing cash flow management.
- Organized and maintained filing systems for accounting documents, improving retrieval efficiency.
Executive Officer
ULTRATECH CEMENT LTD
Surat
09.2012 - 01.2013
- Collected vendor cheques and deposited funds promptly in bank.
- Issued concrete orders to builder and developer as needed.
- Punched orders based on specific builder requirements.
Front Desk Officer
THE SURAT PEOPLE’S CO-OP BANK LTD
Surat
04.2010 - 09.2012
- Outward & Inward cheque collection
- Issued statement of account
- Data entry of Inward & Outward cheque in banking system
Apprentice
THE SURAT PEOPLE’S CO-OP BANK LTD
Surat
04.2009 - 04.2010
- Inward & Outward Cheque Collection
- Issued Statement of Account
- Customer service
Education
BBA - Gujarat,Surat
Veer Narmad South Gujarat Univercity
Gujarat,Surat01-2009
H.S.C. -
GSEB
01-2005
S.S.C. -
GSEB
01-2003
Skills
- Basic Computer
- TELLY-54
- MS OFFICE
- C
Accomplishments
- We had achieved the Emerging Star of the Year award for Best Operation in 2018, given by Aspire Home Finance Corporation Limited.
Extra Activities
- Reading Spiritual Books
- Travelling
Software Skills
- COMPUTER BASIC
- TALLY-5.4
- MS OFFICE
- C++
Disclaimer
I hope you will consider my cv favorably and consider me for the position. I look forward to hearing from you. If you require any additional information, I can be contacted at the phone numbers listed above.
Languages
Gujarati, Hindi,English
Areas Of Interest
The finance and banking sector that offers a wide variety of roles to develop my skills, abilities and knowledge.
Personal Information
- Age: 38
- Date of Birth: 11/10/87
- Gender: MALE
- Nationality: INDIAN
- Marital Status: UNMARRIED
Timeline
Operations Manager
Muthoot Homefin India Limited
09.2018 - Current
Senior Operation Executive
ASPIRE HOME FINANCE LTD(Formaly knwon as MotilalOswal Home Loans)
05.2015 - 08.2018
Sales Coordinator
HDFC Bank Ltd
05.2014 - 05.2015
Assistant Accountant
LAFARGE AGGREGATE & CONCRETE INDIA PVT LTD
02.2013 - 05.2014
Executive Officer
ULTRATECH CEMENT LTD
09.2012 - 01.2013
Front Desk Officer
THE SURAT PEOPLE’S CO-OP BANK LTD
04.2010 - 09.2012
Apprentice
THE SURAT PEOPLE’S CO-OP BANK LTD
04.2009 - 04.2010
BBA - Gujarat,Surat
Veer Narmad South Gujarat Univercity
H.S.C. -
GSEB
S.S.C. -
GSEB