Kushal . N
Integrated Facilities Management And Administration Professional Since 2005
Bengaluru
Summary
Versatile Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Highest Ops effective building handled for 13 Lakh sqft.
Overview
18
18
years of professional experience
2
2
Certifications
8
8
Languages
Work History
Operations Manager (11.35 Lakh Sqft)
Starcrest Services India Private Limited
Bengaluru
04.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed over 500+ staff reporting across Bengaluru and 35 direct reporting.
Senior Analyst (Covid Survival Job)
Fidelity National Financial
Bengaluru
07.2020 - 03.2022
- Mortgaging, Finance and Refinancing with searching capabilities for US process. (Hybrid)
Facilities Management Specialist (7.29 Lakh Sqft)
Dassault Systems (On Contract)
Bengaluru
08.2017 - 04.2020
- Secured records and storage to comply with filing and indexing procedures.
- Set up and broke down meeting rooms for events.
- Restocked office, kitchen and other common areas to maintain adequate supplies.
- Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
- Managed over 80 staff direct reporting across Bengaluru
Senior Administrator (1.4 Lakh Sqft)
Servicemax
Bengaluru
06.2016 - 07.2017
- Responded to, researched and resolved issues from internal staff, external departments and customers.
- Delegated tasks, monitored compliance and implemented performance improvement plans.
- Integrated various resources into daily department functions to facilitate improvements to department.
- Managed quality and accuracy of documents, and coordinated movements between different personnel and departments.
- Managed over 20 staff direct reporting across Bengaluru
Assistant Facility Manager (13.6 Lakh Sqft)
Jones Lang La'salle
Bengaluru
06.2015 - 05.2016
- Supervised staff of 380 in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Conducted timely inspections of facility grounds, external structure, systems, and equipment.
Assistant Facilities Manager (7.5 Lakh Sqft)
Cushman & Wakefield
Bengaluru
08.2013 - 05.2015
- Conducted Weekly inspections of facility grounds, external structure, systems, and equipment.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed over 380 staff reporting across Bengaluru
F&B Manager
Sodexo Food Solutions India
Bengaluru
06.2010 - 08.2013
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Coordinated daily and nightly shift safety and sanitation procedures for dining areas and entire restaurant.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Managed over 270 staff direct reporting across Bengaluru.
Travel Coordinator
Indiabulls
Bengaluru
06.2008 - 06.2010
- Reviewed, input and paid invoices for travel-related services.
- Complied with company standards while preparing internal, informal and official documentation.
- Verified and finalized arrangements to deliver smooth and efficient travel for employees.
- Arranged hotel accommodations, cars or drivers and all related documentation.
- Managed over 120 fleet reporting across Bengaluru
Travel Desk Executive
AVIS
Bengaluru
06.2005 - 05.2008
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Managed over 400 staff reporting across Bengaluru
Education
12th Standard - Matriculation
PES Education Society
Bengaluru, India. 06.1989 - 2004.03
B.Com - Commerce
Sikkim University
Bengaluru 03.2008 - 2011.12
Skills
Facility Management
Certification
Building Management Training - 5 days
Timeline
Operations Manager (11.35 Lakh Sqft)
Starcrest Services India Private Limited
04.2023 - Current
Senior Analyst (Covid Survival Job)
Fidelity National Financial
07.2020 - 03.2022
Facilities Management Specialist (7.29 Lakh Sqft)
Dassault Systems (On Contract)
08.2017 - 04.2020
Senior Administrator (1.4 Lakh Sqft)
Servicemax
06.2016 - 07.2017
Crisis Management - 3 days
11-2015
Building Management Training - 5 days
10-2015
Assistant Facility Manager (13.6 Lakh Sqft)
Jones Lang La'salle
06.2015 - 05.2016
Assistant Facilities Manager (7.5 Lakh Sqft)
Cushman & Wakefield
08.2013 - 05.2015
F&B Manager
Sodexo Food Solutions India
06.2010 - 08.2013
Travel Coordinator
Indiabulls
06.2008 - 06.2010
B.Com - Commerce
Sikkim University
03.2008 - 2011.12
Travel Desk Executive
AVIS
06.2005 - 05.2008
12th Standard - Matriculation
PES Education Society
06.1989 - 2004.03
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