Kushal Pandey
Mumbai
Summary
Driven and results-oriented professional with a proven track record at HP Petroleum, excelling in customer service and problem-solving. Skilled in organization and verbal communication, adept at leading teams and enhancing operational efficiency. Recognized for exceptional leadership and the ability to develop strong client relationships, ensuring seamless service delivery.
Overview
9
9
years of professional experience
Work History
Zepto
Delivery Partner
Mumbai
06.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Contacted customers prior to delivery to coordinate delivery times.
- Transported and safely delivered items to prevent damage or loss.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Utilized street maps to plan and determine most efficient routes.
HP Petroleum
Cashier
Mumbai
03.2016 - 05.2024
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Answered customers' questions and provided information on store procedures or policies.
Education
SSC -
Nagarik High School
UttarPradesh03-2013
Skills
- Organization and time management
- Cultural awareness
- First Aid/CPR
- Verbal communication
- Time management
- Leadership
Languages
Hindi
First Language
Affiliations
- Animal Lover, Feeder, Rescuer.
- Feeds More than 120+ Dogs and 30+ Cats on Daily Basis.
- I have ground-level experience in rescues of Cats and Dogs.
- I have basic first-aid knowledge of animals.
- I have handled ample of cases in Dogs and Cats like Distemper, Rabbies, Jaundice, Parvo, Gastro etc.
- I can even do dressing and have a good knowledge in medicines.
Timeline
Zepto
Delivery Partner
06.2024 - Current
HP Petroleum
Cashier
03.2016 - 05.2024
SSC -
Nagarik High School
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