Human Resources Business Partner
Tata Consultancy Services
Bengaluru
- Tracked and analyzed 12–18 HR KPIs including headcount, attrition, absenteeism, performance ratings, and engagement for a 700+ associate workforce , enabling data-driven workforce planning and leadership decision-making.
- Coordinated end-to-end performance management cycles for 450-600 employees annually , achieving 97–99% on-time appraisal completion , supporting calibration, goal setting, and performance improvement plans (PIPs).
- Developed and maintained executive dashboards and MIS reports for 8–12 cross-functional projects , supporting project tracking, corrective action planning, and management reviews.
- Managed and resolved 35–55 employee relations (ER) cases per year , including grievances, disciplinary actions, and conflict resolution, reducing repeat grievances by 20–25% and improving resolution turnaround time by 15–20% .
- Partnered with legal and compliance teams on 15–20 policy, labor law, and employee complaint cases , ensuring 100% compliance with internal policies and statutory requirements, reducing escalation to senior leadership and external counsel by 20–30% .
- Maintained accurate HR documentation, case records, and audit trails , supporting internal audits and risk mitigation.
- Provided HR advisory support to managers on policy interpretation, performance management, disciplinary procedures, and corrective actions .