Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
AccountManager
KUSHAL SHAH

KUSHAL SHAH

Strategic Operations Planning – Gems & Jewellery | Senior Management Professional | New Product Development
Ahmedabad

Summary

  • Executive Summary
  • An accomplished top notch Gems and Jewellery Professional with 13 years of robust experience in accomplishing corporate plans and goals by leading Retail & Wholesale Store operations, implementing & executing strategic business plans, Team Management, Customer Relationship Management.
  • Currently working as (Deputy Head Corporate) to manufacturing operations, product development, new design creations and product/design selection & Business Development B2B.
  • Proven track record in conceptualizing and implementing business strategies to streamline & achieve organizational objectives, thereby contributing in higher rate of organic growth.
  • Expertise in managing operations and implementing strategies towards enhancing business volumes and growth while analyzing & assessing requirement of new products.
  • Acquired in-depth exposure of entire Jewellery manufacturing process from model making to finished product.
  • Results-oriented leader committed to inspire and motivate team members, successfully manage multiple priorities and perform under pressure.
  • CURRENT ACCOUNTABILITIES.
  • Current responsibilities are overseeing production, Production-Planning, Technical Support, Raw Materials, B2B-Business development, Marketing, & overall Operations of on Jewellery Manufacturing.
  • Providing overall support on manufacturing operations, product development along with new design creations while efficiently assessing the market requirement through product/design selection, QA/QC, product mix & assortment in all categories.
  • Holding responsibility of overall general administration of the factory and new upcoming projects right from identifying the resource requirements to accomplishing the projects.
  • Setting QA/QC parameters of product acceptance and Non acceptance for maintaining standard product Quality.
  • Imparting Training programs Quality Inspectors for acceptance and Non acceptance and Educating the Inspectors.
  • Participating in all International Exhibitions and National Exhibitions, to understand the market trends, and movement of new innovative concepts running in the Market as well as identifying new market potentials etc.
  • Overall responsible for business development, product design and development, marketing, operations, risk management, finance, investment within the policy framework
  • KEY ROLES ACCOMPLISHED
  • Operations Management.
  • Accountable for developing strategic plans / product portfolio & enabled overall system up gradation for smooth process efficiency to ensure timely accomplishment of production targets within the time and cost parameters.
  • Interacted with clients to facilitate smooth communication to understand & analyze the business requirement by identifying appropriate solutions for the client.
  • Pioneered a fully functional operations department infrastructure, including policies & procedures, streamlined business process and a talented operations and communication team.
  • Managed entire gamut of activities related to the company's Vision, Values and Strategy; ensured revenue generation & enhance market share and planed & executed workable strategies that result in enhancing revenue.
  • Key player in the analysis, development and implementation of strategic business plans & policies, ensuring organizational growth, targeting maximum profitability & cost effectiveness.
  • Production / Manufacturing Management.
  • Strategized production and operations plans by monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures thereby achieving maximized customer satisfaction.
  • Instrumental in developing production plans and schedules; arranging resources to ensure on time achievement of targets as per budgeted parameters
  • Developed new process concepts for production optimization and yield improvement by developing guidelines for the sequencing of manufacturing activities on the shop floor.
  • Troubleshot all technical issues related to product development, pilot production, quality assurance and commercial production by minimizing performance bottlenecks for achieving high productivity.
  • Maintained quality and quantity output and contain rejections by monitoring continuous process improvement in the manufacturing processes.
  • New Product Development.
  • Identified the needs of the customer and accommodated accordingly by creating new concept products, costing and assessing the commercial viability.
  • Monitored the design & development of samples as per client requirements and needs of buyers and supervised the identification of a reliable supplier base following up for timely delivery of raw material.
  • Monitored and ensured adherence to quality systems and compliance with quality standards.
  • Reviewed existing systems & procedures and design internal controls/quality audit checks for various operational areas for achieving higher operational efficiency, resource rationalization and cost reduction.
  • Manpower Management.
  • Served as a focal point of contact for all Marketing and Manufacturing activities with overall accountability of facilitating trainings to new recruits on the manufacturing process.
  • Guided & mentored the team, created awareness of all processes, procedures and other requirements to support any issues.
  • Conducted training and mentored sessions to the staff members and the workmen to educate them about the process and update them the new implementation of the process.
  • Logistics.
  • Effectively implementing perpetual auditing and conducting perpetual Stock Audit on a monthly basis to identify the variables for implementing corrective measures.
  • Established a plan to ensure the accuracy of physical inventory, order & sequence by dispatching inter-company transfers into the system and conceptualized processes for receiving the product, equipment utilization, inventory management and shipping.
  • Designed, implemented & coordinated strategies and operational enhancements aiming towards optimum resource utilization, lowered processing costs, reduced wrong dispatches and faster turnaround.
  • Maintained safe and healthy work environment by establishing, following, and enforcing standards and procedures complying with standard statuary regulations.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Key Accounts Manager

RBZ Jewelers Pvt. Ltd
Ahmedabad
01.2020 - Current
  • Key Result Areas :
  • Understanding requirements of customers, planning and monitoring production process, coordinating with other departments
  • Planning time required for executing
  • Actively participating in major decision-making
  • Planning, organizing, directing, & controlling product development
  • Modifying component design for manufacturability
  • Keeping check on estimation & costing work , weight calculation
  • Applying processing and assembly of product

Showroom Manager

Pure Gold Jewelers – LLC
Dubai
04.2018 - 10.2019
  • Key Result Areas :
  • Managed daily activities and operations
  • Instructed employees on policies for managing jewelry
  • Promoted and advertised store and its merchandise
  • Administered inventory of whole store which involved counting or checking of stocks, reconciled cash with sales receipt
  • Monitored & ensured store personnel comply
  • Provided customer service, addressed queries
  • Ensured accuracy of price information , discounts and customer interaction
  • Supervised staff of 15 personnel
  • Supervised inventory and placed orders to replenish
  • Determined key details for showroom

Showroom Manager

Al-Kanz Jewels-LLC
Dubai
11.2015 - 01.2018

Key Accounts Executive

Modern Jewelers
Ahmedabad
04.2010 - 10.2015

Education

MBA - Finance

Symbiosis Institute of Business Management
Pune
04.2010 - 06.2012

BBA - Business Management

Gujarat University
Ahmedabad
04.2006 - 05.2009

Skills

Strategic Operations Planning

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Additional Information

DOB : 24th December 1988


Marital Status : Married

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Key Accounts Manager

RBZ Jewelers Pvt. Ltd
01.2020 - Current

Showroom Manager

Pure Gold Jewelers – LLC
04.2018 - 10.2019

Showroom Manager

Al-Kanz Jewels-LLC
11.2015 - 01.2018

MBA - Finance

Symbiosis Institute of Business Management
04.2010 - 06.2012

Key Accounts Executive

Modern Jewelers
04.2010 - 10.2015

BBA - Business Management

Gujarat University
04.2006 - 05.2009
KUSHAL SHAHStrategic Operations Planning – Gems & Jewellery | Senior Management Professional | New Product Development