KUSHAL K. BACHKAR
Pune
Summary
Highly ambitious IT business analyst with more than 4.5 years of experience into B2B e-commerce, CRM, Supply chain finance, Banking domain. Worked in Waterfall and Agile methodology projects. Skilled in building software systems with understanding of key business issues and challenges of industry.
Overview
5
5
years of professional experience
Work History
Senior Manager
SPCX Private Limited
07.2019 - Current
- Gathering requirements, proposing solutions until the requirements get finalized.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Created detailed user stories as well use cases for system enhancements, leading to improved functionality and user satisfaction.
- Created new products from the scratch as per need of business needs.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Conceptualized and presented the process workflows to stakeholders
- Performed test case reviews and assisted UAT testing
- Collaborate with the product management on most efficient way to deliver the roadmap
Education
Master - Business Administration
Indira Institute of Management, Pune University
2014
Bachelor of Engineering - Mechanical
K.K.Wagh Institute of Engineering Education and Research, Pune University
2011
Skills
- Requirement gathering and Analysis
- Wireframing
- SDLC
- Agile methodology
- Waterfall methodology
- Workflow diagrams
- BRD, FRD, use cases, user stories
- Gap analysis
Tools
- MS Visio
- Axure
- Jira
- MS Excel
Projects
- Custom CRM and admin console - Built the entire CRM right from the scratch which includes multiple integrations with multiple external interfaces with ongoing continuous enhancements.
- Supply chain finance management system – Built the system for data collection, analysis and recommendation of eligible cases for credit facility.
- Logistics management system – Built the live freight bidding system from the transporters along with the data collection and live status of the orders along with the implementation of sim based tracking system of the vehicles.
- Vendor payment system – Built the entire transporter payment approval system with live tracking status.
- Learning management system – Built the basic learning management module system for training of the new joinees.
Timeline
Senior Manager
SPCX Private Limited
07.2019 - Current
Master - Business Administration
Indira Institute of Management, Pune University
Bachelor of Engineering - Mechanical
K.K.Wagh Institute of Engineering Education and Research, Pune University
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