Kushank Garg
Noida
Summary
Veteran Subject Matter Expert in Accounts Payable/P2P Specialist with excellent skills. Responsible for managing Vendor operations & and end to end reconciliation, managing VIP suppliers, Dispute management, building Client relationships, Data analytics, General Accounting, Accounts Payable, Invoice processing, Procurements, well versed in generating MIS reports and working knowledge on multiple system including SAP systems, cloud based data reporting. Effective contributor to ongoing systems and procedural development dedicated to providing expert guidance towards incessant growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Subject Matter Expert
Cognizant Technology Solutions
Noida
06.2022 - Current
- Part of vendor reconciliation team.
- Managed customer inquiries with a focus on providing timely resolutions while maintaining excellent customer service levels.
- Reconciliation of suppliers and sending updates on daily and weekly basis.
- Handles supplier and internal management queries related to payment and invoices.
- Maintaining excel based production data.
- Doing reporting of production numbers weekly.
- Managed customer inquiries with a focus on providing timely resolutions while maintaining excellent customer service levels.
- Maintaining customer doc data and sending it to team leader bi-weekly.
- Working on Query Resolution Part.
- Working on Power BI reports.
- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
Process Developer
Genpact India Pvt. Ltd.
Noida
03.2019 - 06.2022
- Part of remote transition team
- Working on SAP, Blackline
- Engaged during transition phase of the process
- Working on vendor reconciliation part and preparing the monthly reconciliation
- Responsible for AP reconciliation
- Preparing monthly Blackline reconciliation and submitting for approval
- Performing monthly COE activities assigned by management
- Reviewing the discrepancies between the information within client and vendor accounts
- Taking appropriate action, based on the discrepancy, to correct the information in the system
- Working with vendor on payments part to clear the accounting discrepancies
- Notifying to vendor for any communication based on the resolution
- Effectively updating SOPs for process with new updates
- Responsible for reviewing the vendor request form and getting it updated in system
- Working on SLA and KRA and meeting them as per the requirement
- Working on rejection and a list of return payments released and solving them
- Performing month and year end activities for process.
Excellence Services Limited (ESSEL GROUP)
Noida
04.2018 - 03.2019
- Working on Indian Taxation in Accounts Payable
- Dealing in GST (Goods & Services Tax) Invoices
- Accounts Payable Accounting of Service Bills & purchase bills (MIRO), Freight Bills (GTA) after analysis of Service orders & Purchase orders
- Accounting of employees’ travelling expenses and other administrative expenses
- Processing of payments to creditors, advance to suppliers or service providers.
GENPACT India Pvt. Ltd.
Noida
01.2014 - 04.2018
- Order to Cash: Handled Order Management, deductions, and cash application part of the process
- Worked as deductions SME for the team
- Handling customer calls related to order, shipment, delivery & stock availability
- Receiving payment and reconciling bank accounts according to statement received
- Investigating the remittances for any payment discrepancies
- Reporting daily work status of the team to management
- Handling client and customer emails and respond to them accordingly
- Managing shared mailboxes and address/assign queries received from business users or internal teams
- Procure to Pay: Handled team of 6 team members
- Worked on Oracle, SAP - MIRO, FB60, ME23N, FBV0, MIR4, MIR6, FB03, FBL1N, FBL3N, MR8M, FB08, FB60, KS03, FK09, FK03, Fb09 and F-44 etc
- BPCS and SAP-SRM
- Played lead role by leading people of Accounts Payable team who handles processing in India for US
- Engaged during implementation process for improving efficiency of the Accounts Payable transaction processing
- Creation of RCA and other opportunities to make the process better
- Responsible for monitoring of receiving PO and Non-PO based invoices and processing the same within specified timelines by other team members
- To identify the exception for the payments and release accordingly
- Responsible for Payment exceptions Reports/Aging and Payments Query
- Reviewing AP Dashboard on Monthly Basis and updating SOPs periodically
- Monitoring work, managing, and motivating the team to ensure deliverable meet necessary quality standards and agreed SLA’s
- Sharing knowledge, mentoring, and coaching the team members and new hires
- Identification of issues/missing information and managing & tracking the open issues until resolved
- Auditing all the invoices and payment requests processed by the team before sending for payment
- Obtaining Approval and Accounting coding for processing and payment of non-PO invoices
- Working on SOX audit samples with compliance team to meet the SLA
- Resolve customer queries and complaints related to Accounts Payable process
- Sharing updates to clients and vendor for any payment related issues
- Working on Parked and blocked reports and doing vendor reconciliation
- Reporting to client and internal management on the daily, weekly and monthly basis
- Building relationships with onshore team members sitting across different locations
- Managing shared mailboxes and address/assign queries received from business users or internal teams.
Education
PGDM-Executive -
Institute of Management Technology, Ghaziabad
01.2021
B. Com (Pass) -
SSV College, CCS University
01.2013
Intermediate -
UP Board
Allahabad06.2009
High School -
UP Board
Allahabad06.2007
Skills
- Oracle
- SAP
- BPCS
- SAP-SRM
- Excel
- Word
- Powerpoint
- Power BI
- Process Analysis
- Data Analysis
Accomplishments
- Rewarded with best contributor for streamlining RMA process.
- Rewarded by management for best performance in team.
- Has been appreciated from client side for successfully completing the AP transition.
- Rewarded with Monthly Award by Client for best performance two times.
- Rewarded with Quarterly Award by Client on establishing the QC process.
Training
- Lean Six Sigma Beginner Module 1
- AP & AR Domain training and E-learning modules.
- Corporate Etiquette, Client Call Handling, Conflict Management and Presentation Skills.
- Client management, people leadership and personal effectiveness.
Languages
Hindi
First Language
English
Proficient
C2
Certification
- Lean Six Sigma Beginner Module 1
- AP Domain training
- AR Domain training
- E-learning AP modules
- Power BI
- Corporate Etiquette, Client Call Handling, Conflict Management and Presentation Skills.
- Client management, people leadership and personal effectiveness.
Timeline
Subject Matter Expert
Cognizant Technology Solutions
06.2022 - Current
Process Developer
Genpact India Pvt. Ltd.
03.2019 - 06.2022
Excellence Services Limited (ESSEL GROUP)
04.2018 - 03.2019
GENPACT India Pvt. Ltd.
01.2014 - 04.2018
PGDM-Executive -
Institute of Management Technology, Ghaziabad
B. Com (Pass) -
SSV College, CCS University
Intermediate -
UP Board
High School -
UP Board
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