Kusum Bahuguna
Delhi
Summary
I efficiently manage queries for journal, manuscript and open access issues. I collaborate on journal implementation, maintain high standards, contribute to projects that are impactful and improve publishing services through documentation, updating and integrating customer feedback with global stakeholders.
Overview
6
6
years of professional experience
Work History
Publishing Coordinator
Thieme Medical and Scientific Publishers
Noida
06.2023 - Current
- Providing query support by taking ownership, proactively managing tasks, and escalating issues as needed to ensure timely resolution of journal and manuscript matters, including open access, utilizing RightsLinks and Submission Systems.
- Involve in the implementation of journals and collaborating closely with teams to ensure seamless integration, effective communication, and successful implementation of new and existing journals, while upholding specific requirements and high standards.
- Participate in transformative projects to enhance publishing services, actively contributing to process setup and change management initiatives.
- Maintaining documentation, updating protocols, communicating updates, participating in impactful projects, and documenting changes for transparency.
- Utilize customer feedback to drive process enhancement, contribute improvement ideas, and ensure high-quality service through rigorous monitoring and collaboration with global stakeholders in Science Journal Publishing teams.
Peer Review Administrator
Integra Software Services
Pondicherry
12.2019 - 08.2022
- Provides editorial support for manuscript processing, e-mail tasks and resolving queries from authors, reviewers and editors.
- Maintain journal-based manuscript workflow: Performing manuscript integrity checks as per guidelines.
- Handling ScholarOne System and report generation.
Scientific Program Coordinator
Omics International Pvt. Ltd.
Hyderabad
06.2018 - 07.2019
- Coordinates program related events such as workshops, symposia, national and international Scientific Events etc.
- Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns.
- Invite professors, Associates from universities, Directors, Managers, and Executive from reputed companies.
- Designing scientific/technical sessions for the conference and be a main point of contact for Program chairs, session chairs, scientific committee and invited speakers.
Education
Masters in Microbiology -
Hemwati Nandan Bahuguna Garhwal University
06.2017
Bachelor of Science - CBZ
Hemwati Nandan Bahuguna Garhwal University
Srinagar Garhwal, Uttarakhand06-2015
Skills
- Collaborative
- Good Communication
- Customer Service Skill
- Adaptability
- Microsoft office
- Solution-oriented
Accomplishments
- Received multiple positive feedback for taking initiatives to improve the journal standards.
- Received multiple stakeholders feedbacks for clear and precise work.
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Hobbies and Interests
- Cooking
- Reading
Timeline
Publishing Coordinator
Thieme Medical and Scientific Publishers
06.2023 - Current
Peer Review Administrator
Integra Software Services
12.2019 - 08.2022
Scientific Program Coordinator
Omics International Pvt. Ltd.
06.2018 - 07.2019
Masters in Microbiology -
Hemwati Nandan Bahuguna Garhwal University
Bachelor of Science - CBZ
Hemwati Nandan Bahuguna Garhwal University
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