Kusum Choudhary

• Management of recruitment process cycle: -
• Understand & Identify the staffing requirement & prepare Job Description Model.
• Use Internal or external system for job advertisement.
• Design & develop Internet Job Postings.
• Search, Screening & Shortlisting of best suitable candidates
• Arrange the Interviews & coordinate between User department, HRD & Candidate.
• Evaluation & preparing offer for Employment
• Introduction & Induction of new Employee.
• Staffing Administrative Activities-
• Performing administrative activities like internal meeting scheduling, maintaining records & files of Human resource department.
• Documentation of on boarding new hire staffs and completion of exit formalities for leaving candidates.
• Organize performance review meeting of probationers and issue confirmation letter.
• Process and maintain employment records for all staff levels including background, fingerprinting, health requirements and benefits administration.
• Monthly Events & Scheduling -
• Monthly Event Organization & Coordination with concern internal teams.
• Preparation of Monthly MIS & Newsletter
• Organization of corporate events, meetings & Scheduling and internal office activities.
• Planning & Conducting of employee engagement activities.
• Plan & organization Award Winning Programme like Spot Award, Employee of the Month.
• Outsource Administrative Activities -
• Manage end to end travel plans for all staff Pan India efficiently and cost effectively bookings of airlines, transport and hotels & bookings of business trips.
• Responsible for renewal of annual hotel contracts and negotiating rates along with the Senior Manager HR.
• SAP ACTIVITEIS -
• Collection of office material requirement & other buying related to Administration.
• Prepare budget & get approved from concern authorities.
• Create Material Codes with the help of Purchase & IT Team.
• Raise Purchase Requisition in SAP System for require materials & Coordinate with Purchase Team for material procurement.
• Raise Purchase requisition and after receipt of Purchase order to book Invoices in SAP System related to all type of administrative & Manpower Invoices

• Answering all incoming calls and redirecting to the correct department
• Supervising the housekeeping department, office boys and company drivers
• Handling couriers inward and outward like international pickup
• Maintaining the Training Room and Booking Conference Room calendars through Outlook by reserving dates and times
• Maintain an inventory of office supplies like Stationary and Printing Items and ensure it is always stocked
• Handling the software needed to manage visitors and staff attendance
• Assisting the HR Manager in the task like joining formalities of new employees, exit formalities, reimbursing expenses, and guest travel
• Assisting Managing Director for mail drafting, offer files, project files, maintaining software of visiting cards
• German Calendars distribution to company customers with the assistance of department wise HOD`s
• Handling invoices of admin department vendors at every month end and further submit to accounts department for payment process
• Monitoring activity of employee help desk for spine HRMS
• Conducting staff welfare activities in coordination with HR like organizing birthday parties, sendoff gathering, arranging birthday and Diwali gifts
• Support to HR, Admin and cross functional teams’ activities
• Maintaining records related canteen activities like Distribution of meal cards to staff and tracking employee wise vendor payment details.

• Responsible for administrative tasks and reports
• Attending phone calls and handling students Queries
• Handling student’s data on ERP system
• Handing cash management
• Handling Housekeeping Staff for day to day functioning
• Handing all the students related activities like admission process, distribution of certificates, collecting fees etc
• Receiving and dispatching mails and other documents
• Maintaining suitable and sufficient academy stationary

· Conducting detail profile assessment of student interested in abroad studies and accordingly applies for shortlisted universities where his /her chances of getting admission are high.

· Assistance with activities to promote overseas educational institution

· Liaising by phone, email, letter, with students, other offices and overseas institutions represented.

· Assisting with the general running of office to ensure smooth operations

· Active follow-up with students on the opportunities to study in the various countries abroad

· Making outgoing calls, receiving incoming calls, generating leads and maintain database

• Assists in management of day-to-day operations by managing labour, counting inventory and supplies, and developing the restaurant team
• Analyzes sales, labour, inventory and controllable on a continual basis, and takes corrective action to meet or achieve daily or weekly margin and sales growth targets
• Ensures that facility and equipment are maintained to company standards on a day- to-day basis
• Supervises others efficiently and coordinates their work
• Assists in management of day-to-day operations by scheduling labour, ordering food and supplies, and developing the restaurant team
• Ensures health and safety compliances, and company safety and security policies are met

• Handling guest complaints and concerns in an efficient and timely manner
• Coordinating and multi-tasking job duties in a busy environment and maintain sales focus during order taking
• Providing excellent customer service as per company standards
• Taking phone calls, filling out specific orders, making pizzas, and completing cash transactions with customers that come to pick up food orders
• Follow directions easily, stick to routines, and feel comfortable dealing with customers and coworkers for an extended amount of time
• Excellent communication skills to ensure our customers are informed of all the products available as well as any new items or deals we have on offer
• Upholding a positive brand image and providing excellent customer service at all times
• Managing cash and card transactions effectively in accordance to company procedures