Summary
Overview
Work History
Education
Skills
Websites
awards
Certification
Timeline
Generic

Kusum Gairola

Lucknow

Summary

Experienced software tester in Ecommerce for over 10 years, specializing in integrating applications with various online marketplaces like Amazon, Walmart, and eBay. Skilled in manual testing, crafting test cases from User Stories, and API testing using tools like Postman. Proficient in AGILE methodologies, participating in SCRUM meetings, sprint planning, and backlog grooming. Familiar with STLC and Defect life cycle, with strong database concepts and communication skills. Collaborates well with Offshore and Onsite teams.

Overview

11
11
years of professional experience
3
3
Certification

Work History

Lead Quality Assurance Analyst

CedCoss Technologies Pvt Ltd
07.2015 - Current
  • Enhanced software quality by developing and implementing comprehensive test plans and strategies.
  • Reduced defects in production releases by conducting thorough manual and automated testing.
  • Improved overall product performance with rigorous regression testing for each release cycle.
  • Identified and resolved critical issues, ensuring optimal functionality of applications before deployment.
  • Led cross-functional team collaborations to accomplish project goals within deadlines.
  • Trained junior QA analysts on best practices, fostering a culture of continuous improvement within the team.
  • Established standard operating procedures that improved consistency across all testing activities.
  • Streamlined QA processes for increased efficiency, resulting in faster time-to-market for products.
  • Collaborated with development teams to identify root causes of defects and implement effective solutions.
  • Conducted risk assessments to prioritize test cases, focusing on high-impact areas first.
  • Developed metrics-driven approach to track progress and evaluate the effectiveness of QA efforts.
  • Maintained detailed documentation of test results, facilitating knowledge sharing across the organization.
  • Participated in agile sprint planning sessions, providing valuable input from a QA perspective during backlog grooming discussions.
  • Managed bug triage meetings, ensuring timely resolution of reported issues while minimizing impact on project timelines.
  • Served as liaison between QA team and stakeholders, effectively communicating status updates on ongoing projects.
  • Reported progress, test metrics and results to project stakeholders.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Kept scripts and test cases updated with current requirements.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.

Senior QA Engineer

Quickdel Logistics Pvt. Ltd (brand name gojavas, logistic partner of jabong.com
02.2014 - 03.2015
  • Improved product quality by meticulously designing and executing test plans for software applications.
  • Enhanced team efficiency by implementing agile methodologies and streamlining QA processes.
  • Reduced software defects by conducting thorough regression testing and identifying areas for improvement.
  • Increased customer satisfaction with timely and effective resolution of reported issues.

IT Executive

Jabong.com
02.2012 - 02.2014
  • Improved software quality by designing and executing comprehensive test plans and cases.
  • Reduced bug occurrences by identifying defects early in the development process.
  • Accelerated issue resolution by effectively communicating identified defects to developers.
  • Contributed to higher customer satisfaction ratings by diligently validating user requirements before product releases.
  • Enhanced product reliability with thorough functional, integration, and regression testing.
  • Defined and identified test cases for new application development.

Software Developer

PSR Computers
09.2011 - 01.2012
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Enhanced user experience through designing and implementing user-friendly interfaces.

Diploma Apprentice Trainee

HCL Info system limited
09.2007 - 09.2008
  • Improved apprentice skill development by providing hands-on training and guidance.
  • Enhanced team productivity by assisting in daily tasks and project completion.
  • Contributed to a positive work environment by maintaining strong professional relationships with coworkers and supervisors.
  • Boosted workplace safety through thorough knowledge of company policies and procedures.

Education

Bachelor of Technology in Information Technology -

College of Engineering Roorkee
01.2011

Polytechnic - Information Technology

Govt Girls Polytechnic
Almora, India
01.2006

High School -

01.2004

Skills

  • MS SQL
  • Test Rail, Zypher
  • Sales Force Testing
  • Functional Testing
  • Postman
  • HTML
  • Requirements Analysis
  • User Acceptance Testing
  • Software Development Lifecycle
  • Test Plan Creation
  • Test Case Development
  • API Testing Experience
  • Regression Testing Techniques
  • Cross-browser Testing
  • Mobile App Testing
  • Manual Testing Proficiency
  • Defect Tracking Mastery
  • Agile Methodology Understanding
  • Issue Resolution
  • Quality Assurance
  • Cross-Functional Team Collaboration
  • Scenarios and Use Cases
  • Test Plans and Test Methodologies

awards

  • Received the CEO's recognition for displaying remarkable dedication and commitment to the organization's success.
  • Received high five awards in recognition of outstanding achievements.
  • Received appreciation from Project Manager and Project Leads of Project Go Paisa and Reverse Pickup for proactive behavior and rapid learning.

Certification

  • Advanced Scrum
  • Agile Testing
  • Foundation in Software Testing
  • Foundation in Automation Testing

Timeline

Lead Quality Assurance Analyst

CedCoss Technologies Pvt Ltd
07.2015 - Current

Senior QA Engineer

Quickdel Logistics Pvt. Ltd (brand name gojavas, logistic partner of jabong.com
02.2014 - 03.2015

IT Executive

Jabong.com
02.2012 - 02.2014

Software Developer

PSR Computers
09.2011 - 01.2012

Diploma Apprentice Trainee

HCL Info system limited
09.2007 - 09.2008

Bachelor of Technology in Information Technology -

College of Engineering Roorkee

Polytechnic - Information Technology

Govt Girls Polytechnic

High School -

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Kusum Gairola