Summary
Work History
Education
Skills
Certification
Timeline
Generic
KUSUM KUMARI

KUSUM KUMARI

Solutions Architect
Bangalore,Karnataka

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Experienced with developing comprehensive IT solutions tailored to enterprise needs. Utilizes cloud technologies and architectural frameworks to enhance system performance and reliability. Knowledge of industry best practices and regulatory compliance.

Work History

Solutions Architect

NTT Data Inc.
Bangalore, Karnataka
02.2022 - Current
  • Managed project scope, schedule, status and documentation.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Evaluated emerging technologies to stay current on industry trends, making informed decisions for technology adoption.
  • Developed comprehensive documentation for technical specifications, project plans, and user guides, streamlining communication across teams.
  • Broke down technical ideas and issues into non-technical terms for business executives.
  • Managed project planning, resource allocation, scope, schedule, status and documentation.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Maintained current and in-depth understanding of business processes, needs and objectives.
  • Streamlined system integrations through the use of RESTful APIs, improving interoperability between various applications.

Senior Pre Sales and Billing Executive

BETSOL Software
Bengaluru, KA
06.2021 - 12.2021
  • Analyze Business needs and recommend solutions through a combination of pre and post sales engineering
  • Provide pre-sales technical support to sales team throughout the sales cycle to achieve business objectives
  • Interacting with clients through a series of actions, either via call, email or chat, for end-to-end product / services solutioning
  • Project management – RFI, RFQ, RFP
  • Capacity management
  • Proficient in Billing and Invoicing
  • Proficient with tools – Salesforce, ServiceNow, SharePoint etc
  • Experience in Deals stage tracking and revenue analysis
  • Follow ITIL best practices
  • Maintain jovial relationships with clients
  • Analyze and explore market trends; identifying new opportunities in assigned region
  • Handling Customer Escalation.

Education

B.A - Journalism and Mass Communication

Jamshedpur Women’s College, Kolhan University

High School Diploma -

IIMB
Bengaluru, India
08.2023 - Current

Skills

Pre-Sales practices– Cost and Sales designundefined

Certification

ITIL V4

Timeline

High School Diploma -

IIMB
08.2023 - Current

Solutions Architect

NTT Data Inc.
02.2022 - Current

ITIL V4

10-2021

Senior Pre Sales and Billing Executive

BETSOL Software
06.2021 - 12.2021

B.A - Journalism and Mass Communication

Jamshedpur Women’s College, Kolhan University

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KUSUM KUMARISolutions Architect