Summary
Overview
Work History
Education
Skills
Certificationsandhonors
Timeline
Generic
Kusumitha C

Kusumitha C

Bangalore

Summary

Professional Scrum Product Owner (PSPO) with 8+ years of experience leading full product development life cycles. Skilled in Agile methodologies, project management, market research, and cross-functional team leadership, with a focus on managing products used by companies with revenues from $200M to $1B. Demonstrated success in managing complex projects, strengthening customer relationships, and delivering high-impact solutions. Recognized for driving projects from concept to completion and building strong stakeholder trust.

Overview

8
8
years of professional experience

Work History

Product Owner

Siemens Healthineers
05.2022 - Current
  • Led the end-to-end development of a Workforce Management solution for Healthcare Centers, from initial concept through to Go-to-Market strategy.
  • Engaged with product management team, clinicians, hospital administrators, and IT teams to translate business requirements into actionable user stories.
  • Created a new customer platform in India, leading the successful go-live of a web and mobile application in just 2 weeks, setting a record for delivery speed
  • Introduced a feature-based release framework, optimizing the release cycle and achieving a 60% improvement in delivery speed. This accelerated time-to-market, increased development agility, and enhanced customer satisfaction
  • Boosted team velocity by 30% through process optimization and Agile implementation
  • Improved customer satisfaction by 20% by leveraging continuous feedback loops and focusing on user-centric product improvements
  • Launched an AI-powered feature, enhancing product capabilities and increasing market value of the product
  • Reduced defect leakage by 60% through consistent collaboration with engineering, design, and QA teams, delivering successful product iterations
  • Directed the B2C staff schedule portal as Product Owner, achieving increase in user engagement
  • Created user-friendly and visually appealing user guides, and support documentation, resulting in self-service utilization
  • Delivered product solutions on time and within budget, significantly enhancing overall customer satisfaction

Product Owner

Cerner Healthcare
04.2018 - 04.2022
  • Spearheaded multiple product enhancements within Cerner Millenium (Electronic Health Record) system
  • Communication Bridge: Acted as a vital communication bridge between clients and software development teams, ensuring seamless information flow and reducing project misunderstandings.
  • Collaborated with cross-functional teams (developers, QA, UX/UI designers) to ensure the successful implementation of features, adhering to regulatory and customer requirements
  • Delivered user-centric product enhancements through continuous feedback loops with clinical users and stakeholders, improving overall product satisfaction
  • Implemented Agile methodologies to manage a product backlog, prioritizing tasks based on business value, customer impact, and technical feasibility
  • Actively managed stakeholder expectations through clear communication and data-driven presentations
  • Conducted regular backlog grooming sessions, ensuring the highest-priority items were addressed based on client value and business goals
  • Responsible for validation of enhancement product features
  • Served as the primary liaison between the development team and business partner, facilitating efficient coordination and achieving a 15% reduction in project delays

Software Engineer/Associate Senior Software Engineer

Cerner Healthcare
09.2016 - 04.2018
  • Primary contact for the client on Consultation, Solution troubleshooting, Code debugging and defect identification.
  • Reducing client logged tickets by performing proactive checks and providing Code corrections and new packages.
    Debugging code and Identifying defects in the client logged tickets post Go-Live.
  • Logging identified defects in the client domain.
    Providing all required details to IP team for the respective code changes or defect fixes in the code.
  • End -User Training to use the application and guiding the correct workflows.
  • Supporting clients in Automating workflows, working on CCL Scripts, Reporting Queries and Scripts.
  • Owning the client logged tickets analyzing the issue or configuration and working along with the Integration Architect and client managers in Implementing code changes

Education

Master in Computer Applications -

Dr. Ambedkar Institute of Technology
01.2016

Bachelor of Computer Applications -

M.S.Ramaiah Institute of Technology
01.2013

Skills

  • Product Management
  • People Management
  • Agile Principles
  • Healthcare Information Technology
  • Good communication Skills
  • Strategic & Tactical planning
  • Stakeholder management
  • Research and trend analysis
  • Customer training
  • Go-to-market strategy
  • Rollout coordination
  • Jira/ Jira Align/ Confluence board/ Azure Devops
  • Data-driven decision-making
  • Figma
  • US Healthcare
  • PHI/PHI
  • HIPAA
  • HL7

Certificationsandhonors

  • PSPO Certification by Scrum.org
  • Certification in 'ICAgile Certified Professional Agile Product Ownership'
  • HFMA’s Certified Revenue Cycle Representative Certification.
  • HFMA Patient Access Certification.
  • All Star Award winner
  • Rise2Lead Certification
  • Life Saver Awards

Timeline

Product Owner

Siemens Healthineers
05.2022 - Current

Product Owner

Cerner Healthcare
04.2018 - 04.2022

Software Engineer/Associate Senior Software Engineer

Cerner Healthcare
09.2016 - 04.2018

Bachelor of Computer Applications -

M.S.Ramaiah Institute of Technology

Master in Computer Applications -

Dr. Ambedkar Institute of Technology

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Kusumitha C