Seasoned Professional with 10+ years of experience in Quality Assurance domain with specialization in Project Management, Business Process Management, Customer Contact Centre. Experience in Estimations, Test Plan/Strategy, Forecasting, Planning, Status Reporting, and publishing metrics, Reviews, UAT coordination, production support, Functional automation, Sanity tests, ad hoc testing, Production smoke test sign off. Looking for a challenging opportunity where my organizational skills, business knowledge, people & project management skills are beneficially utilized to mutually help and meet organizational goals and personal development.