K. Venkateshwar Rao
Medical Records
Hyderabad
Summary
Medical Transcriptionist Started my carrier with Indus Magnum. I trained in Medical Transcription in this company. After completion of training as MT, with the growth of the organization, got my Jr. MT position.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Manager
MALLAREDDY NARAYANA MULTISPECIALTY HOSPITAL
01.2018
- Records
- Maintained patient medical records in a safe and secure setting
- Conducted internal audits to ensure records were compliant with NABH requirements
- Developed a systematic process to effectively manage all hybrid records
- (Physical and Electronic Records)
- Work closely with vertical heads to improve and consolidate document management related functions
- Design and develop filing systems, classification schemes and record management workflow
- Strong emphasis on a control-conscious team-working environment
- Establish retention and disposal schedules
- Handled phones and other secretarial work
- Organized and updated Medical Records Department Complied, processed and maintained medical records of hospital patients consistent with NABH standards
- Direct report to the Chief Medical Superintendent, responsible for the abstraction and release of medical information to the Management
- Responsible in maintaining departmental compliance according to the standards
- Major accomplishment Chair of Medical Records Review Committee, who led the overall compliance of the complete medical records
- Personally developed and implemented a process development, and review of content, signature acquisition by clinicians and other hospital disciplines
- Maintained a minimal delinquency rate well below the Joint Commission standards
- Developed and presented innovative hospital-wide policies impacting patient outcomes with regards to the medical record content
- Utilized best practice guidelines, in accordance with national standards for medical privacy, to protect the privacy of medical information
- Administrator on Duty (AOD)-
- Taken the Responsible of doing the functions of administrator on duty whenever required by the management and accomplished the duties requirements.
Senior Medical Transcriptionist and rose to the position of EMR Analyst
NABH & JCI Accreditation
10.2002
- Successfully completed the process of NABH and JCI accreditation on behalf of Medical Records Department
- MRD plays a vital role in NABH and JCI accreditation process which was successfully done for Continental Hospital within a short span of Time
- Well versed with national and international accreditation process
- HIMA & MEDRECON Conference
- Active member of Medical Record Association-Participated in quality care management process in MRD.,
- With the growth of the organization, took over the role of Head ofTraining Department
- Expanded the team from 10 to 35 over a span of 1 year
- Handled the planning, development & implementation of strategy for MT’s recruitment, quality procedures, discipline, counseling, training & development, and diverse business tasks.
Medical Records Assistant Manager
CONTINENTAL HOSPITALS
01.2014 - 01.2018
- Huge working experience in a busy health care facility
- In-depth understanding of health information management theories and practices
- Proficient with medical records Information Technology
- Familiarity with medical records management
- Ability to prioritize and deliver on key initiatives
- Ability to handle multi tasks
- Responded to subpoenas for medical records
- Managed and coordinated a system for safeguarding and updating active and inactive patient medical records
- Monitored the accurateness of patient records and documentation of patient visits
- Taken the responsibility for the management and training of departmental personnel
- Manager on Duty (MOD)
- Handled the responsibility of Manager on Duty @Nights
- Associated with Census Improvement Process @ Nights by taking care of night admissions as well as RTA& MLC Cases
- Acted promptly as per the needs of organization benefit while on duty.
Group Head
Eskribe Medical Transcription Services
01.2004 - 01.2014
- EMR (Electronic Medical Records), Heading EMR for the entire night shift and managing team of 10 members
- Effectuating policies, programs and strategies to manage the EMR function for the entire group
- Directing the following functions:
- Recruitment, staffing, organizational and space planning in line with the company’s business needs
- Implementation & administration of performance management & improvement systems as well as compensation and benefits
- Organization development initiatives, employee orientation, training & development
- Management of employment and compliance with regulatory guidelines
- Overall employee relationship and welfare management
- Overseeing the smooth integration and consolidation functions for all employees including US-QA’s
- Accountable for working in OP, ER, Oncology, Cardiology and Discharge Summary Reports, etc
- Worked in EMR platforms like Med-Tech, Fusion Text, Touch Chart and EPIC
- Successfully carried the responsibilities of evaluating the quality and accuracy of the medical transcriptionists and thereafter coming up with innovative measures for enhancing operational efficiency and quality
- Spearheading quality assurance function with overall responsibility for quality management of company's total product range
- Scrutinizing the necessary documents, ensuring that they are dispatched to the clients without any lapses, aiming at optimum client satisfaction.
RK Masters
Vijayawada
01.1999 - 01.2004
Education
ICD-10 Coding Certificate Course -
(HIMA-Health Information Management Association - undefined
Apollo
Bachelor of Arts - ECONOMICS
Loyola College
Cennai, Tamil Nadu 06.1994 - 04.1997
Skills
Computer Proficiencyundefined
Accomplishments
- Performance Management:Played a key role in smooth completion of training division
- Collected feedback for analysis and delivered presentations to the CEO with the aim of coordinating assessment of merits, efficiency and entire appraisal process
- Talent Planning & Strategy: Designed and implemented individual development assessment which covered preparing, developing, and coaching to the next level of leadership
- As part of the initiative charted out success
- Recognition:After successfully formulated and managed the training division, revisited the company’s pay police and revised effectively like incentive schemes.
- As a result, achieved reduction in absenteeism and increased production level
- Carried out an evaluation of the training programs for staff, implementation of new training solutions as per business requirements
- Subsequently, carried out follow-up research which showed improvement in production quality
- Aarthi Com Tech
- Hyderabad AP 1998-1999
- Medical Transcription Trainer/ Senior Medical Transcriptionist (SMT)
- Put key focus on talent engagement through continuous learning & development initiatives as well as continued education
- Laid stress on developing employees on personal development, leadership, business contextual and technical skills
- Led training need identification and development of effective training programs in close coordination with other departments
- Planned, organized and conducted induction training sessions for all new employees
- Managed key training initiatives including:
- On boarding: Both lateral and fresh hires, and leadership at all levels
- Personal development: Entire gamut of communication and critical thinking skills
- Technical: Skill-based training in MT field and latest technology were used for better output
- Leadership: Covering new and senior leaders in the areas like coaching, conflict handling, project management for seniors, leadership forums and power talks
- Indus Magnum, Chennai 1997-1998
Certification
1993
Timeline
Manager
MALLAREDDY NARAYANA MULTISPECIALTY HOSPITAL
01.2018
Medical Records Assistant Manager
CONTINENTAL HOSPITALS
01.2014 - 01.2018
Group Head
Eskribe Medical Transcription Services
01.2004 - 01.2014
Senior Medical Transcriptionist and rose to the position of EMR Analyst
NABH & JCI Accreditation
10.2002
RK Masters
01.1999 - 01.2004
Bachelor of Arts - ECONOMICS
Loyola College
06.1994 - 04.1997
ICD-10 Coding Certificate Course -
(HIMA-Health Information Management Association - undefined
Apollo
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