K VINOD KUMAR
HYDERABAD
Summary
Seasoned Floor Manager with a proven track record at VAULT BREWERY, adept in driving sales through unique events and resolving complex customer issues. Demonstrates exceptional team leadership and food and beverage knowledge, ensuring compliance with hygiene and safety regulations. Excels in staff training, fostering a culture of hard work and team collaboration.
Overview
13
13
years of professional experience
Work History
Floor Manager
VAULT BREWERY
Hyderabad
07.2024 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed unique events and special promotions to drive sales.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided training and guidance to new employees regarding store policies and procedures.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Floor Supervisor
BABYLON BAR&KITCHEN
Hyderabad
11.2021 - 06.2024
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Motivated staff to perform at peak efficiency and quality.
Senior Captain
10 DOWNING STREET
09.2021 - 11.2021
- Coordinated dining room staff schedules to provide adequate floor coverage.
- Completed restaurant opening and closing functions that included POS report generation.
- Showed high-level understanding of fine dining standards and practices.
Captain
SKYHY
03.2017 - 09.2018
- Maintained updated inventory of alcoholic beverages and serving supplies.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Excellent communication skills, both verbal and written.
Steward
RAIN CLUB
03.2013 - 02.2015
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Stepped into additional roles during busy times to boost coverage of important stations.
Trainee Steward
NANDINI RESTUARANT
Hyderabad
02.2012 - 03.2013
Education
Bachelor Degree (BSC) -
SHALIVAHANA DEGREE COLLEGE
TANDURIntermediate -
SIDDHRARTHA JUNIOR COLLRGE
TANDURSSC -
ZILLA PARISHAD HIGH SCHOOL
MAMBAPURSkills
- Positive ability Having capability of hard working Ability to work in a team with patience
- P>Food and Beverage Knowledge
- P>Staff Assessment
- P>Team Leadership
Languages
- Telugu
- Hindi
- English
- Kannada
Personal Information
Profile Info
I would like to work in a creative and challenging environment where there is scope for upgrading my skills and knowledge. I would like to have an opportunity to contribute effectively in an organization and contribute my work to the best of my knowledge.
Timeline
Floor Manager
VAULT BREWERY
07.2024 - Current
Floor Supervisor
BABYLON BAR&KITCHEN
11.2021 - 06.2024
Senior Captain
10 DOWNING STREET
09.2021 - 11.2021
Captain
SKYHY
03.2017 - 09.2018
Steward
RAIN CLUB
03.2013 - 02.2015
Trainee Steward
NANDINI RESTUARANT
02.2012 - 03.2013
Bachelor Degree (BSC) -
SHALIVAHANA DEGREE COLLEGE
Intermediate -
SIDDHRARTHA JUNIOR COLLRGE
SSC -
ZILLA PARISHAD HIGH SCHOOL
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