Kyle Green
Indianapolis
Summary
10+ years of experience in the food service industry. Detail oriented and focused on providing the best product quality and dining experience for the cafe guests. work well in a busy environment but can make the most out of a workday if it happens to be slower or a less demanding day. Detail-oriented team player with strong organizational skills. Hard working and looking for a place to call a new long term home for employment.
Overview
11
11
years of professional experience
Work History
Baker Training Specialist
Panera Braed
06.2023 - Current
- Manage the bakers of the 8 cafes in our market.
- Schedule baker's in the cafes where they were hired to work as well as between cafes when coverage was needed.
- Ensure bakers were following standards for product preparation and completion as well as providing training if standards were not met.
- covering bakes when call offs occurred to ensure cafes always had quality product Working with cafe management to build relationships between cafe and bakery staff.
- Worked with upper management through video and in person meetings to have cafes staffed and address issues in individual cafes so that I could provide training and direction where needed.
Baker
Panera Bread
06.2017 - 06.2023
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Assistant Manager
Panera Bread
05.2015 - 06.2017
- Provided Customers with a quality dining experience by ensuring associates were following company standards as far as food preparation and customer service.
- Responsible for food cost completing inventory weekly and bi weekly truck orders to keep cafe stocked.
- Managed associate needs such as call offs, time off requests, and other admin responsibilities.
- Worked with upper management to ensure I was upholding standards and working towards completing goals set by them to meet cafe needs.
Retail Hourly Associate
Panera Bread
03.2013 - 05.2015
- Provide customers with a great dining experience through accurately taking orders and providing information on menu items as requested.
- Maintain store cleanliness and organization.
- provide quality menu items through practice and dedication to step by step builds provided by the Company
Customer Service Associate
Thornton's Gas Service
09.2012 - 02.2013
- Maintained a high level of product knowledge, providing accurate information to customers.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Replenished stock on the floor from the back of the store to ensure product availability for our customers.
- Completed transactions for customers inbetween other duties such as stocking and cleaning.
Education
No Degree - Music Education
Marian University
Indianapolis, INHigh School Diploma -
Speedway Senior High School
Speedway, IN05.2010
Skills
- Food Safety
- Kitchen Safety
- Product Presentation
- Quality Control
- Team Player
- Management
- Adaptive and Creative
- Time management
- Inventory management
- Cleanliness standards
- Microsoft Office
- Critical Thinking
- Attention to Detail
- Basic Mathematics
- Performance Monitoring
- Detailed Communication skills
Timeline
Baker Training Specialist
Panera Braed
06.2023 - Current
Baker
Panera Bread
06.2017 - 06.2023
Assistant Manager
Panera Bread
05.2015 - 06.2017
Retail Hourly Associate
Panera Bread
03.2013 - 05.2015
Customer Service Associate
Thornton's Gas Service
09.2012 - 02.2013
No Degree - Music Education
Marian University
High School Diploma -
Speedway Senior High School
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