Kyle Houchins
Haubstadt
Summary
Dynamic logistics professional with extensive experience at FedEx Express Corporation, excelling in employee development and operational efficiency. Proven track record in reducing turnover and enhancing team performance through effective training and conflict resolution. Skilled in data-driven decision-making, fostering a culture of safety and continuous improvement.
Overview
4
4
years of professional experience
Work History
Middle Manager/Area Manager of Logistics
Fedex Express Corporation
06.2024 - Current
- Reduced team turnover rate by promoting a positive work environment and addressing employee concerns promptly.
- Mentored team members, fostering professional growth and contributing to overall team success.
- Prompted initiatives to improve workplace culture, resulting in higher employee satisfaction ratings and increased productivity levels.
- Increased overall efficiency with thorough analysis of workflows, identifying areas for improvement and implementing changes accordingly.
- Fostered a culture of continuous improvement by encouraging open communication channels between all staff members.
- Managed the overall operations for an entire shift
- Lead teams of Operations Managers to meet service and productivity goals
- Evaluated employee performance monthly, providing constructive feedback and setting achievable goals for individual growth.
- Resolved team member conflicts, actively listening to concerns and finding appropriate middle ground.
- Ensured that all practices and process occurring in the building meet all safety regulations.
- Headlined a "Safety Above All" building culture for all levels of employees.
- Led sorts of 100 to 150 package handlers.
- Used industry expertise to effectively guide and lead teams across different departments.
- Oversaw all package handler onboarding orientations along with package handler trainer actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Drove operational excellence by delivery the best service to my customers by making critical ontime service.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive process improvements.
- Drove improvements in order accuracy rates and on-time delivery performance by closely monitoring metrics, identifying bottlenecks, and implementing corrective actions to address root causes.
- Oversaw logistics processes by implementing efficient scheduling and routing strategies, reducing transportation costs and improving delivery times.
- Designed effective training programs for new hires, fostering a culture of continuous learning and skill development within the department.
- Coordinated dispatching of 60 drivers to accomplish daily delivery requirements.
Operations Manager
FedEx Express Corporation
10.2021 - 05.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed the daily operations of an area consisting of 25+ employees while promoting a "Safety Above All" culture.
- Developed talented focused teams while maintaining professional working relationships.
- Ensured on time service.
- Participate in the Hiring onboarding process along with the firing process.
- Promoted open lines of communications between employees and I.
- Provided employees with guidance in the proper facets required by FedEx Express Corporation Policies.
- Abided by operational policies, procedures, standards, and objectives in alignment with organizational goals.
- Created and tracked reports to observe performance metrics that align with company goals.
- Time keeping responsibilities for teams greater than 25 employees.
- Coordinated new processes and procedures to ensure the improvement of employee turnover and overall satisfaction.
- Directed and monitored consistent knowledge of employee scheduling and other miscellaneous employee issues.
- Led classes of orientations up to 30 employees aligned with the FEC guidelines.
- Created training rubrics to improve new hire training.
Package Handler
FedEx Express Corporation
02.2021 - 10.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Demonstrated the ability to lift up to 50 pounds safely and repeatedly
- Loaded and unloaded customer packages from vans and trailers to the FEC standard.
- Adapted quickly to changes in workflow as needed while meeting operational goals.
Education
High School Diploma -
Gibson Southern High School
Fort Branch, IN Associate of Arts - Business Administration
Ivy Tech Community College
Evansville, IN05-2026
Skills
- Employee development
- Employee onboarding
- Innovation management
- Time management
- Clear communication
- Team leadership
- Verbal and written communication
- Quick Decision-making
- Relationship building
- Safety procedures
- Conflict resolution
- Staff training and development
- Task delegation
- Policy implementation
- Shift scheduling
- Cross-functional teamwork
- Performance evaluations
Timeline
Middle Manager/Area Manager of Logistics
Fedex Express Corporation
06.2024 - Current
Operations Manager
FedEx Express Corporation
10.2021 - 05.2024
Package Handler
FedEx Express Corporation
02.2021 - 10.2021
High School Diploma -
Gibson Southern High School
Associate of Arts - Business Administration
Ivy Tech Community College
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