Kyle Schuman
Sunman
Summary
Proven team player with a track record of enhancing team performance and guest safety. Demonstrates exceptional problem-solving and mechanical troubleshooting abilities, alongside a strong work ethic and empathy towards guests. Skilled in coordinating efforts across coworkers to improve service efficiency, highlighting dependability and initiative-taking.
Experienced with team leadership, and strategic planning. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
8
8
years of professional experience
Work History
Ski Lift Operator
Perfect North Slopes
12.2018 - Current
- Assisted in training new Ski Lift Operators, resulting in a smoother onboarding process and more efficient team performance.
- Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
- Fostered relationships with other departments within the resort to coordinate seamless transitions between various activities and services for guests.
- Contributed to a positive work culture by actively participating in team meetings, sharing feedback, and offering suggestions for improvement.
- Demonstrated strong problem-solving skills by swiftly identifying issues affecting ski lift operations and proposing practical solutions to management.
- Streamlined daily operations by effectively managing queues at busy times, ensuring an enjoyable experience for all guests waiting in line.
Gas Station Clerk
Alig Shell
01.2017 - 09.2018
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a clean and organized store environment for improved customer experience.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
Education
No Degree - Exercise Science
Northern Kentucky University
Highland Heights, KY05-2025
Skills
- Patience and empathy
- Adaptive problem solving
- Safety procedures expertise
- Mechanical troubleshooting
- Initiative-taking
- Dependability and punctuality
- Guest assistance
- Strong work ethic
- Teamwork and collaboration
Timeline
Ski Lift Operator
Perfect North Slopes
12.2018 - Current
Gas Station Clerk
Alig Shell
01.2017 - 09.2018
No Degree - Exercise Science
Northern Kentucky University
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