Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kyle Smith

Brownsburg

Summary

Dynamic Academy Coach at Walmart with a proven track record in employee training and performance evaluation. Expert in instructional design and compliance management, I foster collaborative teamwork and adapt learning styles to enhance skills. Passionate about driving results, not only with training, but also with sales and customer service. I successfully identified issues within the team environment that leads to improved team performance and customer satisfaction.

Overview

27
27
years of professional experience

Work History

Academy Coach

Walmart
Brownsburg
03.2024 - 07.2025
  • Facilitated training sessions for new associates in store operations.
  • Developed lesson plans to enhance team member skills and knowledge.
  • Collaborated with management to identify training needs and gaps.
  • Utilized Walmart training systems to deliver effective instructional materials.
  • Monitored progress of trainees, adjusting methods as needed for clarity.
  • Fostered positive working relationships with students, fellow employees, and staff.
  • Collaborated with other coaches in order to develop a cohesive team environment.

Bakery Team Lead

Walmart
Avon
05.2023 - 03.2024
  • Supervised daily bakery operations and coordinated team activities.
  • Managed inventory levels and ordered supplies to meet production needs.
  • Trained new staff on baking techniques and safety protocols.
  • Ensured compliance with health regulations and quality standards in food preparation.
  • Collaborated with management to forecast demand and optimize production schedules.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Ensured health code requirements were followed at all times during production process.
  • Conducted regular performance reviews with each employee to identify areas for improvement.
  • Supervised and trained new employees on proper baking techniques and safety regulations.
  • Provided guidance and support to team members when handling difficult customers.

Store Lead

Walmart
Brownsburg
03.2022 - 05.2023
  • Supervised team members to ensure efficient store operations.
  • Trained new employees on store policies and customer service standards.
  • Managed inventory levels and restocked merchandise as needed.
  • Coordinated daily schedules for staff to maintain optimal coverage.
  • Ensured compliance with safety and sanitation guidelines in the store.
  • Implemented visual merchandising strategies to enhance product displays.
  • Conducted regular team meetings to promote communication and teamwork.
  • Managed staff scheduling for optimal coverage during peak hours.
  • Served as a role model for other employees by demonstrating superior work ethic.
  • Regularly communicated with upper management regarding operational matters affecting the business.
  • Monitored store performance metrics, such as sales, profitability, and customer satisfaction.
  • Adhered to safety regulations when operating equipment or handling hazardous materials.
  • Addressed any employee issues or concerns in a timely manner.
  • Developed strategies to increase sales and improve efficiency of store processes.
  • Implemented strategies to reduce shrinkage rates within the store.
  • Worked closely with vendors to ensure quality products were delivered on time.
  • Analyzed sales data to identify trends in order to optimize stock levels accordingly.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Greeted customers to determine wants or needs.

Co-Manager

Walmart
Hendersonville, Tn
01.2012 - 07.2016

Co Manager

Walmart
Nashville, Tn
09.2009 - 01.2012

Assiatant Manager

Walmart
Frankiln, Tn
09.2004 - 09.2009

Meat Associate

Walmart
Murfreesboro, Tn
01.1999 - 09.2004

Education

Bachelor of Science - Liberal Studies

Middle Tennessee State University
Murfreesboro, TN
05-2003

Skills

  • Employee training
  • Training needs assessment
  • Instructional design
  • Customer service
  • Inventory management
  • Compliance management
  • Performance evaluation
  • Visual merchandising
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Adaptability
  • Innovative thinking
  • Tactical vision
  • Systems analysis
  • Learning styles adaptation
  • Online teaching
  • Project-based learning
  • Diversity inclusion
  • Collaborative teamwork

Affiliations

  • Assistant Coach to my son's baseball team

Timeline

Academy Coach

Walmart
03.2024 - 07.2025

Bakery Team Lead

Walmart
05.2023 - 03.2024

Store Lead

Walmart
03.2022 - 05.2023

Co-Manager

Walmart
01.2012 - 07.2016

Co Manager

Walmart
09.2009 - 01.2012

Assiatant Manager

Walmart
09.2004 - 09.2009

Meat Associate

Walmart
01.1999 - 09.2004

Bachelor of Science - Liberal Studies

Middle Tennessee State University

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Kyle Smith