Effective Student committed to learning, developing skills in HVAC and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cleaning Tech
Office Pride
09.2025 - Current
Cleaning common areas such as bathrooms, breakrooms, and restocking supplies.
Hours per week: 24
CET
Frito-Lay
01.2024 - 07.2025
I sorted a variety of different-sized cardboard boxes and discarded bad boxes. I loaded the different boxes into machines, where they were folded and dropped down a chute, where they were packed with bags of chips.
Advanced Medical Support Assistant
Northern Indiana Health Care System
03.2016 - 09.2017
Works collaboratively under an interdisciplinary coordinated care delivery model with a patient aligned care team, or within another specialty care setting where the patient aligned care team model is used such as oncology, HIV, SCI, Military Sexual Trauma, etc.
Coordinated with the patient care team to review clinic utilization by using various reports (such as the Clinic Utilization Statistical Summary) to ensure that the clinic set-up is closely monitored to effectively support the needs of the clinic and to make any necessary adjustments.
Assisted with communications during the inpatient to outpatient discharge; communicates with non-VA medical facilities.
Facilitates/processes secure messaging with the patient and with the team; notifies patients of normal lab results; and develops and manages a tracking system for follow-up care such as consults, tests, etc.
Interpreting, following and maintaining current informational knowledge based on procedures, policies, directives, etc.
Served as the office assistant for the Imaging Service. Provided administrative support to the Service Chief, Supervisors, technologist and all other employees assigned to the Imaging Services.
Was the administrative coordinator for activities within the Imaging Services which includes General Radiology, CT, Ultrasound, MRI and Nuclear Medicine.
Excelled in using Microsoft office in daily duties.
Able to make difficult decisions in complex situations.
Experience with the decentralized hospital and the use of Microsoft Office.
Very familiar with dealing with patients who are difficult to care for and communicating with
Signal Support Systems Specialist
US Army
08.2009 - 08.2013
Experience installing, maintaining, and troubleshooting radio communication systems including Singars, Asips, and other equipment.
Received phone calls for computer software and hardware issues.
The ability to use a two-way radio when needed.
Climbed high areas to install radio antennas to extend the distance of communication between different areas.
Licensed as a Humvee operator while stationed in Germany. Each time a Humvee was dispatched I had to PMCS it, basic maintenance like checking tires, batteries, make sure all lights worked, making sure everything was in working order and there were no missing parts.
Ability to drive in very congested traffic, foreign areas, and all types of weather and terrain.
Moved computer and radio supplies, all the supplies was loaded in trailer attached to a Humvee and then took it to its destination. Every trip had to make sure all the items were strapped down, to be sure they wouldn't shift or fall out during travel. Have the ability to chose the safest route no matter what kind of weather.
Experience with putting in trip tickets when needed. Always keeps things clean and organized.
Excels at following instructions. I have the ability to safely drive motor vehicles and safely operate non-motor vehicles.
Experience mowing grass on a weekly basis using grasshoppers, weed eater, and edging equipment. In Germany I would mow around the General's house and the Brigade Headquarters. Used several different kinds of equipment to accomplish my set instructions, such as large riding mowers, gang mowers, zero turn mowers and just basic push mowers.
During my deployment I was assigned to paint the headquarters building with unit colors. After finished, received complements from my leaders and was given the next painting duty.
The ability to paint indoor and outdoor using brush, roller, and other tools required for the project
Able to fix holes, cracks, correctly use spackle and putty with the correct tools.
Functions well within given parameters and under time constraints. Was also assigned ECP Duty (Entry Control Point). Was involved with several different types of checks. To name a few, had to pat down the local nationals that came on and off our base, searched all NON-Military vehicles that came through for weapons or any contraband not permitted on our base. Was also assigned Roving security around the base searching for any signs of entry around the exterior of the fob and report back to the TOC (Tactical Operation Base).
Completed the Army Combat Life Savers Course where I was certified in giving CPR.
After the course we demonstrated the ability to take blood pressure, start IVs, and properly move injured people with the least amount of effort.
Hours per week: 40
Information Management Officer
US Army
08.2009 - 08.2013
Experience in serving as Organization Unit Administrator with over 650 user accounts, and just over 500 computer accounts.
Assisting in the strategic planning, developing, coordinating, implementing, directing, and controlling the overall activities of the service line.
Worked well with 13+ members of the IT Team during the migration from Windows XP to Windows 7 in Afghanistan.
Maintained unit calendar for the Signal Officer. Oversaw two members of the IT Team.
Assisted in coordinating performance evaluations of the service and provided counseling for position advancement.
Responsible for orienting new staff members regarding administrative duties and responsibilities.
Provided quality hardware and software support for all end users.
Received phone calls, correspondence, and coordinated dates and times for the completion of work.
Compiled data reports on where all the computers are and who uses them in the unit.
Ability install and maintain information infrastructure including: workstations, printers, copiers, scanners, and networking equipment. Responsible for prioritizing work demands and ensures timely completion of work assigned. Made online orders with supply to keep the office stocked with critical equipment needed for daily operation. Was Comp Tia Security + certified.
Supervised the customer service desk (the control point for service) where I excelled in verbal and written communication.
Experience in being a Telecommunications Officer for my unit.
Oversaw handling putting in the tickets to open the ports for a new DSN phone line.
Was delegated to perform special duties or tasks by the Manager, and other related duties as assigned.
Updated my unit phonebook and sent it up as it was mandated by the brigade NET OPS.
Was assigned all unit Blackberry's to have all the appropriate software on them and then assign them to the proper person who needed them.
Assisted in development and implementation of policies and procedures for the IT department.
Created a running spread sheet with all the serial numbers of the phones and their sim cards as well as the name of the owner.
Familiar with procedures and would identify problems through analyzing my data reports, then create the necessary solution(s).
Directed and coordinated overall operations of the administrative personnel and able to work well with people and create a positive working environment for maximum work output.
Ability to use computers to perform a wide variety of record keeping, correspondence, and tracking operations, maintain records, spreadsheets, and other documents.
Ability to operate a computer keyboard and printer to perform standardized office automation duties using a variety of software packages.
Protects printed and electronic files containing sensitive information. I can provide technical advice and administrative support. Performed Receptionist duties.
Hours per week: 40
Education
Some college (no degree) - HVAC
IVY TECH KOKOMO
Kokomo, IN
High school diploma or equivalent - undefined
Frankfort Senior Highschool
Frankfort, IN
06.2007
Skills
Strong work ethic
Reliability and punctuality
Safety-conscious mindset
Professional appearance
Problem-solving
Time management
Attention to detail
Multitasking and organization
Verbal and written communication
Conflict resolution
Record keeping
Communication and interpersonal skills
Certification
Currently taking classes at Ivy Tech to pursue my Associates Degree of Applied Science in HVAC.