Kylee Land
Crawfordsville
Summary
Dynamic Logistics Manager with a proven track record at Ryder Logistics, enhancing customer satisfaction and improving on-time delivery rates through optimized transportation routes. Skilled in inventory management and team leadership, I foster a culture of continuous improvement while ensuring regulatory compliance and operational efficiency.
Overview
14
14
years of professional experience
Work History
Logistics Manager
Ryder Logistics
05.2019 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Monitored logistics performance and identified improvement opportunities.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Improved inventory accuracy with introduction of cycle counting program, ensuring stock levels were always up-to-date.
- Drove continuous improvement initiatives in logistics department, fostering culture of innovation and efficiency.
Stocking Associate
AmerisourceBergen
06.2017 - 05.2019
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Front of House Manager
Buffalo Wild Wings
02.2011 - 07.2018
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Improved staff retention by fostering a supportive work environment and providing ongoing training opportunities.
- Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
- Fostered a culture of teamwork among staff members by encouraging collaboration in problem-solving tasks related to front-of-house operations.
- Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
Education
High School Diploma -
Crawfordsville High School
Crawfordsville05-2010
Skills
- Shipping and receiving
- Warehouse management
- Distribution management
- Supply chain management
- Team management
- Logistics management
- Work delegation
- Operational management
- Logistics analysis
- Documentation
- Mentoring and training
- Skilled in Excel
- ERP system proficiency
- Supplies inventory
- Warehouse operations
- Continuous improvement
- Warehouse safety
- Employee supervision
- Inventory control
- Client relationship management
- Inventory management
Timeline
Logistics Manager
Ryder Logistics
05.2019 - Current
Stocking Associate
AmerisourceBergen
06.2017 - 05.2019
Front of House Manager
Buffalo Wild Wings
02.2011 - 07.2018
High School Diploma -
Crawfordsville High School
Similar Profiles
JACOB ORNELASJACOB ORNELAS
Inventory Control /Lead/ Warehouse Supervisor at Ryder Logistics/ Threeway LogisticsInventory Control /Lead/ Warehouse Supervisor at Ryder Logistics/ Threeway Logistics
Dylan LoyDylan Loy
Material Handler/ Operations Technician at Ryder LogisticsMaterial Handler/ Operations Technician at Ryder Logistics
Jason GascaJason Gasca
Lead Maintenance Technician at Ryder LogisticsLead Maintenance Technician at Ryder Logistics
Nancy MendezNancy Mendez
Customer Service Representative at Ryder LogisticsCustomer Service Representative at Ryder Logistics
Samantha KelleySamantha Kelley
Emergency Room Registered Nurse at Baptist Medical Center CrittendenEmergency Room Registered Nurse at Baptist Medical Center Crittenden