Kylie Challis
Indianapolis
Summary
Dynamic professional with exceptional customer service skills honed at Texas Roadhouse. Certified in CPR and AED, I excel in problem-solving and maintaining safety, as demonstrated during my tenure as a Lifeguard at Indy Parks And Recreation. Committed to fostering positive guest experiences and ensuring a welcoming environment.
Professional with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Indy Parks And Recreation
04.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Server
Texas Roadhouse
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Front Desk Assistant
National Institute For Fitness And Sport
08.2023 - 06.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Education
No Degree - Exercise Science
Indiana University Indianapolis
Indianapolis, IN06-2027
High School Diploma -
Beech Grove High School
Beech Grove, IN05-2023
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- Physical fitness
- CPR and AED training
- CPR certified
- Strong work ethic
- Exceptional customer service
- Guest engagement
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Indy Parks And Recreation
04.2024 - Current
Front Desk Assistant
National Institute For Fitness And Sport
08.2023 - 06.2024
Server
Texas Roadhouse
01.2023 - Current
No Degree - Exercise Science
Indiana University Indianapolis
High School Diploma -
Beech Grove High School
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