Kylie Hammond
Indianapolis
Summary
Goal-oriented professional with proven ability to meet and exceed objectives in training, sales, education, and client relations. Extensive experience in coffee shops, multi-family housing, and real estate enhances relationship-building skills and attention to detail. Strong track record of achieving results through effective communication and strategic planning.
Overview
5
5
years of professional experience
Work History
Realtor
FC Tucker Co.
Indianapolis
11.2024 - Current
- Conducted property showings and guided clients through home-buying processes.
- Assisted clients in understanding real estate contracts and legal documents.
- Collaborated with mortgage lenders to facilitate financing options for buyers.
- Developed marketing materials to promote listings and attract potential buyers.
- Provided excellent customer service to build relationships with clients and referrals.
Leasing Agent
Towne Properties
Indianapolis
02.2024 - 04.2025
- Conducted property tours and showcased amenities to prospective tenants.
- Managed lease agreements, ensuring compliance with company policies and regulations.
- Coordinated move-in and move-out processes for returning and new tenants.
- Produced thorough, accurate and timely reports of project activities.
- Directed sales force in achieving daily, monthly, and annual sales goals.
Guest Service Representative
Allegiant
Indianapolis
09.2023 - 06.2024
- Provided information about flight schedules and services.
- Processed ticketing and check-in procedures efficiently.
- Resolved customer complaints and issues promptly.
- Enhanced customer experience through friendly service and support.
Supervisor
Starbucks
Indianapolis
11.2022 - 09.2023
- Managed inventory levels and ordered supplies as needed.
- Coordinated team shifts to maintain optimal staffing levels.
- Resolved customer complaints effectively and efficiently.
- Collaborated with other departments to coordinate workflow processes between teams.
Employee Trainer
Dunkin' Donuts
Batesville
05.2020 - 02.2022
- Provided exceptional customer service in a fast-paced environment.
- Prepared high-quality espresso beverages following standardized recipes.
- Trained newly hired employees to fill key positions and maximize productivity.
Education
Some College (No Degree) - Psychology
Indiana University, Bloomington
Bloomington, INSome College (No Degree) - Phlebotomy And Health Care
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Client relationship building
- Market analysis
- Customer relationship management
- Team coordination
- Effective communication
- Attention to detail
- Time management
- Problem solving
Affiliations
- BFFIndy Ambassador
- Book Club Leader
- Real Estate Marketing
- Content Creation on Social Media Platforms
Timeline
Realtor
FC Tucker Co.
11.2024 - Current
Leasing Agent
Towne Properties
02.2024 - 04.2025
Guest Service Representative
Allegiant
09.2023 - 06.2024
Supervisor
Starbucks
11.2022 - 09.2023
Employee Trainer
Dunkin' Donuts
05.2020 - 02.2022
Some College (No Degree) - Psychology
Indiana University, Bloomington
Some College (No Degree) - Phlebotomy And Health Care
Ivy Tech Community College of Indiana
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