Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Timeline
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Kylie Hammond

Indianapolis

Summary

Goal-oriented professional with proven ability to meet and exceed objectives in training, sales, education, and client relations. Extensive experience in coffee shops, multi-family housing, and real estate enhances relationship-building skills and attention to detail. Strong track record of achieving results through effective communication and strategic planning.

Overview

5
5
years of professional experience

Work History

Realtor

FC Tucker Co.
Indianapolis
11.2024 - Current
  • Conducted property showings and guided clients through home-buying processes.
  • Assisted clients in understanding real estate contracts and legal documents.
  • Collaborated with mortgage lenders to facilitate financing options for buyers.
  • Developed marketing materials to promote listings and attract potential buyers.
  • Provided excellent customer service to build relationships with clients and referrals.

Leasing Agent

Towne Properties
Indianapolis
02.2024 - 04.2025
  • Conducted property tours and showcased amenities to prospective tenants.
  • Managed lease agreements, ensuring compliance with company policies and regulations.
  • Coordinated move-in and move-out processes for returning and new tenants.
  • Produced thorough, accurate and timely reports of project activities.
  • Directed sales force in achieving daily, monthly, and annual sales goals.

Guest Service Representative

Allegiant
Indianapolis
09.2023 - 06.2024
  • Provided information about flight schedules and services.
  • Processed ticketing and check-in procedures efficiently.
  • Resolved customer complaints and issues promptly.
  • Enhanced customer experience through friendly service and support.

Supervisor

Starbucks
Indianapolis
11.2022 - 09.2023
  • Managed inventory levels and ordered supplies as needed.
  • Coordinated team shifts to maintain optimal staffing levels.
  • Resolved customer complaints effectively and efficiently.
  • Collaborated with other departments to coordinate workflow processes between teams.

Employee Trainer

Dunkin' Donuts
Batesville
05.2020 - 02.2022
  • Provided exceptional customer service in a fast-paced environment.
  • Prepared high-quality espresso beverages following standardized recipes.
  • Trained newly hired employees to fill key positions and maximize productivity.

Education

Some College (No Degree) - Psychology

Indiana University, Bloomington
Bloomington, IN

Some College (No Degree) - Phlebotomy And Health Care

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Client relationship building
  • Market analysis
  • Customer relationship management
  • Team coordination
  • Effective communication
  • Attention to detail
  • Time management
  • Problem solving

Affiliations

  • BFFIndy Ambassador
  • Book Club Leader
  • Real Estate Marketing
  • Content Creation on Social Media Platforms

Timeline

Realtor

FC Tucker Co.
11.2024 - Current

Leasing Agent

Towne Properties
02.2024 - 04.2025

Guest Service Representative

Allegiant
09.2023 - 06.2024

Supervisor

Starbucks
11.2022 - 09.2023

Employee Trainer

Dunkin' Donuts
05.2020 - 02.2022

Some College (No Degree) - Psychology

Indiana University, Bloomington

Some College (No Degree) - Phlebotomy And Health Care

Ivy Tech Community College of Indiana
Kylie Hammond