Kyra Allen
Bedford
Summary
Hardworking, dependable, and motivated individual with strong communication and interpersonal skills. Known for being organized, adaptable, and able to work well both independently and as part of a team. Dedicated to providing quality work, learning new skills, and taking on challenges with a positive attitude. Brings a strong work ethic, attention to detail, and a commitment to achieving goals and contributing to success in any environment.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Server and Cashier
Dennys Restaurant
Bedford, IN
05.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced guest satisfaction by promptly attending to their needs and providing personalized service.
- Utilized communication practices with kitchen staff to deliver the guests meals in timely manner.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, guest satisfaction ratings, and order accuracy.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Improved dining experience by providing prompt, attentive service to guests.
- Streamlined order-taking process to minimize wait times for diners.
Cashier
Walmart
Bedford, IN
09.2023 - 04.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Cashier
McAllister's Deli
Bedford, IN
05.2023 - 08.2023
- Greeted guests entering store and responded promptly to guests needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with the guests to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped guests complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved guest complaints professionally, leading to improved guest relations and loyalty.
Server
Golden Corral Buffet and Grill
Bedford, IN
04.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Science - Psychology
Ivy Tech Community College of Indiana
Bloomington 08.2025 - 05.2026
Skills
- Strong work ethic
- Excellent customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Tech-Savvy
- Strategic planning
- Positive and professional
- Calm demeanor
Timeline
Associate of Science - Psychology
Ivy Tech Community College of Indiana
08.2025 - 05.2026
Server and Cashier
Dennys Restaurant
05.2024 - Current
Cashier
Walmart
09.2023 - 04.2024
Cashier
McAllister's Deli
05.2023 - 08.2023
Server
Golden Corral Buffet and Grill
04.2022 - 04.2023