Kyrstin Hosford
Fort Wayne
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
Arby's Restaurant
10.2019 - 12.2024
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Managed a team of employees including training, performance, and delegating.
- Maintained high standards of customer service while addressing and resolving customer complaints.
- Oversaw inventory control as in ordering supplies for the store, managing food cost to meet our budget requirements.
- Also oversaw inventory putting our truck away weekly on Friday.
- Ensuring adherence to health and safety regulations by maintaining a clean and safe working environment.
- Worked on P.O.P as in doing the menu board changes or even our reader board changes.
- Working well in a fast paced environment and with a team but also independently.
- Having good communication skills both verbal and written.
Education
No Degree - Early Childhood Education
Ivy Tech Community College of Indiana
Fort Wayne Indiana 01-2027
High School Diploma -
Anthis Career Academy
Fort Wayne Indiana 06-2020
High School Diploma -
Blackhawk Christian Highschool
Fort Wayne Indiana 06-2020
Skills
- Cash handling and accurate money handling
- Teamwork and Collaboration but also independent
- Customer service
- Time management and also multitasking
- Dependable and responsible
- Computer skills with the computer work that was needed
- Organization and detail
- Inventory ( nightly inventory list, truck order, and putting away the truck order)
- Cash handling( doing the drawers every morning or night, safe counts, change orders, etc)
- Decision making
- Staff training and development
- Workplace safety practices
Certification
Scholarship Award from Arby's for two years in a row. From the Indiana North Region.
Timeline
Shift Manager
Arby's Restaurant
10.2019 - 12.2024
No Degree - Early Childhood Education
Ivy Tech Community College of Indiana
High School Diploma -
Anthis Career Academy
High School Diploma -
Blackhawk Christian Highschool
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