L Menaga
Bachelor Of Commerce
Chennai,TN
Summary
Dynamic professional with expertise in accounts payable at Provision, adept at streamlining processes and ensuring compliance. Proven track record in exceeding sales targets and fostering customer relationships at Idea Cellular. Skilled in GAAP and payment scheduling, with strong analytical abilities and a collaborative approach to problem-solving. Enhanced customer satisfaction through timely resolution of complaints.
Overview
9
9
years of professional experience
1
1
Language
Work History
Accounts Payable Invoice Tracking Officer
Provision
09.2022 - 05.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Conducted regular audits of accounts payable files to identify areas of improvement and ensure compliance with company policies and procedures.
- Allocated expenses correctly across various cost centers by thoroughly understanding each department''s budgetary requirements.
- Streamlined invoice processing by implementing an efficient tracking system.
Call Center Sales Representative
Idea Cellular
03.2017 - 05.2018
- Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
- Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
- Developed long-term relationships with customers by providing exceptional service and tailored solutions.
- Contributed to positive work environment by assisting colleagues with problem-solving and skill development.
Quality Associate
TNQ
01.2015 - 02.2016
- Collaborated with manufacturing teams to optimize production processes for improved quality and efficiency.
- Coordinated with engineering teams on design changes, providing input on potential impact to product functionality or manufacturability.
- Actively participated in cross-functional problem-solving sessions, leveraging expertise in quality principles as well as strong analytical skills.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
Education
Bachelor of Arts - Computer Science
Mohamed Sadiq Arts College
Singanallur, India 04.2001 -
Skills
Bank reconciliation
Timeline
Accounts Payable Invoice Tracking Officer
Provision
09.2022 - 05.2024
Call Center Sales Representative
Idea Cellular
03.2017 - 05.2018
Quality Associate
TNQ
01.2015 - 02.2016
Bachelor of Arts - Computer Science
Mohamed Sadiq Arts College
04.2001 -