Labeeb Mohammed Yawer Ghori
Hyderabad
Summary
A skilled employee Seeking An Opportunity To Show Case His Talent And Establish Himself In A Well-Reputed Business Firm Organization; To Gain Exposure, Practical Knowledge, And The Necessary Skills Required To Keep Up The Pace With The Fast-Moving World Of Computing And Technology.
Overview
4
4
years of professional experience
Work History
Senior Sales Consultant
Regalix India Pvt Limited
11.2022 - Current
- Salesforce Account Management & Merchant Support
- Managed merchant accounts on Salesforce, ensuring accurate data entry and updates.
- Assisted merchants in optimizing their business operations by implementing necessary changes to their accounts.
- Provided real-time support through calls, addressing merchant inquiries and resolving issues promptly.
- Collaborated with merchants on DoorDash to enhance their sales performance and drive business growth.
Customer Associate
Sitel India Pvt Limited
Hyderabad
05.2021 - 10.2022
- Billing and Account Management: Addressing questions related to billing, account updates, service plan details, and processing payments.
- Service Scheduling and Coordination: Assisting with appointment scheduling for installations, repairs, or service upgrades, and ensuring timely communication between customers and field technicians.
- Customer Retention and Escalation: Managing complaints and issues, providing solutions or workarounds, and escalating more complex cases to specialized teams when needed.
- General Inquiries: Offering guidance on service offerings, pricing, and promotional details to both prospective and existing customers.
Education
Bcom Computers - Computer Information Systems
St Mary's Degree College, Yosufguda
Hyderabad 11-2024
MPC - Intermediate
SRI-CHAITANYA JUNIOR COLLEGE
HYDERABAD01.2020
Skills
- Clear Verbal Communication
- Leadership
- Data analysis
- Effective Solution Development
- Teamwork
- Effective Time Management
- Reliable Professionalism
Languages
English
Beginner
A1
Urdu
Beginner
A1
Hindi
Beginner
A1
Disclaimer
I Labeeb Mohammed Yawer Ghori hereby declare that the above mentioned information is true to the best of my knowledge.
Hobbies and Interests
- Football
- Movies
- Fashion Trends
- Travelling
Personal Information
- Date of birth :- 21/02/2001
Timeline
Senior Sales Consultant
Regalix India Pvt Limited
11.2022 - Current
Customer Associate
Sitel India Pvt Limited
05.2021 - 10.2022
Bcom Computers - Computer Information Systems
St Mary's Degree College, Yosufguda
MPC - Intermediate
SRI-CHAITANYA JUNIOR COLLEGE
Similar Profiles
Mohammed Abdul SalamMohammed Abdul Salam
Senior Executive Consultant at Regalix India Pvt LtdSenior Executive Consultant at Regalix India Pvt Ltd
Sharath KandhacharSharath Kandhachar
Head of Information Technology at Regalix India Pvt LtdHead of Information Technology at Regalix India Pvt Ltd
Mohammed Masih MohiuddinMohammed Masih Mohiuddin
Digital Marketing Specialist at Google at Regalix India Pvt ltdDigital Marketing Specialist at Google at Regalix India Pvt ltd