Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Fitness and Riding
language
Languages
Timeline
Generic
Labib Maruf  Laskar

Labib Maruf Laskar

Fresher
Silchar

Summary

Dynamic and results-oriented professional with a Post Graduate Diploma in Marketing and Management (PGDMM), seeking a challenging position, where I can contribute to organizational growth through innovative marketing strategies and customer engagement. Passionate about brand building, market research, and digital marketing and also pursuing Masters in tourism and hospitality management.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Volunteer

Gumbi Pvt Ltd
09.2023 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Customer Service Executive

ODD 96
11.2020 - 05.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

High School Diploma -

Kendriya Vidalaya Dholchera
Silchar, India
04.2001 -

Diploma - Computer Application

National Institute of Information Technology
04.2001 -

High School Diploma -

Raja Govindra C.M.H.S. School
Silchar
04.2001 -

Bachelor of Arts - Political Science And Government

Govt Model Collage
Silchar, India
04.2001 -

Post-Baccalaureate Diploma - Marketing Management And Research

Assam University
Silchar, India
04.2001 -

Master of Arts - Tourism And Hospitality Management

Assam University
Silchar, India
04.2001 -

Skills

Marketing plan development

Additional Information

I am a self-driven and enthusiastic individual with a passion for creative planning, branding, and public engagement. Though I am a fresher, I bring a strong foundation in marketing principles from my PGDMM education and am currently pursuing a Master’s degree in Tourism and Hospitality, which enhances my understanding of client experience, service excellence, and event coordination's. I adapt quickly, communicate effectively, and work well under pressure. I am always open to learning from real-world experiences and contributing with fresh energy and ideas.
I am available to relocate immediately and excited to begin my professional journey in a dynamic and growth-oriented organization. I am fluent in English, Hindi, and Bengali, and I hold a valid Indian passport, making me travel-ready for any global assignment.

Interests

Bike riding, digital marketing trends, exploring new cultures , business & entrepreneurship and market research

Fitness and Riding

I actively engage in fitness routines and long-distance bike ride , which keep me mentally sharp and physically energetic. riding teaches me patience, navigation , and focus , which i apply to my work and personal goals.

language

- ENGLISH 

- HINDI     

-BENGALI

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Advanced (C1)

Timeline

Volunteer

Gumbi Pvt Ltd
09.2023 - Current

Customer Service Executive

ODD 96
11.2020 - 05.2022

High School Diploma -

Kendriya Vidalaya Dholchera
04.2001 -

Diploma - Computer Application

National Institute of Information Technology
04.2001 -

High School Diploma -

Raja Govindra C.M.H.S. School
04.2001 -

Bachelor of Arts - Political Science And Government

Govt Model Collage
04.2001 -

Post-Baccalaureate Diploma - Marketing Management And Research

Assam University
04.2001 -

Master of Arts - Tourism And Hospitality Management

Assam University
04.2001 -
Labib Maruf Laskar Fresher