Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds.
Overview
13
13
years of professional experience
Work History
Mental Health Provider
Identity Outreach
03.2022 - Current
Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.
Built rapport with diverse populations through cultural competency training and inclusive practices within the therapeutic setting.
Collaborated with multidisciplinary teams to provide comprehensive mental health care for clients.
Advocated for clients'' needs within the mental health system, ensuring access to appropriate resources and services.
Implemented trauma-informed approaches throughout all aspects , through evidence based curriculum creating a safe space where healing could occur.
Registar
Adult And Child Mental Health
04.2016 - 05.2022
Organized, reviewed, and filed paperwork for secure recordkeeping.
Greeted every guest with personable approach and provided knowledgeable service.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Ensured accurate records by diligently maintaining and updating information in the database.
Verified paperwork accuracy and checked for completion prior to processing.
Developed and implemented registration policies, procedures and timelines for smooth administration processes.
Updated computer system with latest information to keep records current and accurate.
Correctional Counselor
Marion County Jail II
01.2012 - 10.2021
Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
Conducted interviews for hiring of inmate job positions to identify optimal candidates.
Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
Supported positive change within the correctional environment by actively participating in staff training sessions focused on effective communication techniques and conflict resolution strategies.
Provided crisis intervention services as needed, deescalating potentially dangerous situations involving inmate conflicts or self-harm incidents.
Reduced recidivism rates by providing effective career and educational guidance to inmates preparing for release.
Education
Bachelor of Science - Criminal Justice
Indiana Institute of Technology
Fort Wayne, IN
05-2018
Skills
Stress management strategies
Suicide risk assessment
Clinical documentation
Empathy development
Case documentation
Behavioral management
Crisis intervention
Client support
Timeline
Mental Health Provider
Identity Outreach
03.2022 - Current
Registar
Adult And Child Mental Health
04.2016 - 05.2022
Correctional Counselor
Marion County Jail II
01.2012 - 10.2021
Bachelor of Science - Criminal Justice
Indiana Institute of Technology
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