Lacie Monce
Bluffton
Summary
Results-driven professional with a strong background in client management and relationship building. Skilled in coordinating events and enhancing participant engagement, contributing to increased satisfaction and program effectiveness.
Overview
5
5
years of professional experience
Work History
Director of Celabrations
Tipton Place Assisted Living Facility
Huntington
10.2025 - Current
- Planned and organized recreational activities for diverse resident groups.
- Coordinated schedules and events to increase community participation and strengthen resident connections.
- Facilitated group discussions to foster social interaction among residents.
- Created and maintained a safe environment for all participants.
- Developed programs tailored to resident interests and feedback, fostering greater involvement and satisfaction.
- Monitored participant attendance to assess program impact and adjust offerings based on resident needs.
- Planned and published calendar of events for facility.
- Maintained accurate records of participant attendance and progress notes.
Lead Photographer/Business Owner
Valkyrie Photography
Ossian
01.2021 - 10.2025
- Collaborated with clients to translate vision and requirements into compelling visual narratives.
- Edited photographs using industry-standard software for visual enhancement.
- Managed photo shoots, coordinating schedules and locations to ensure seamless execution.
- Trained junior photographers on techniques and equipment, enhancing team skill set and output quality.
- Built strong relationships with clients to foster repeat business opportunities.
- Provided detailed pricing and package information to customers.
- Tracked studio inventories and ordered new supplies.
- Performed scientific imaging to support engineering and test requirements.
CNA
Bluffton Regional Medical Center
Bluffton
03.2022 - 01.2024
- Supported nursing staff in delivering comprehensive patient care by actively participating in daily tasks and activities.
- Monitored vital signs and reported changes to healthcare team.
- Provided emotional support and companionship to patients and families.
- Maintained up-to-date patient records in electronic health systems to ensure continuity of care and accurate information sharing.
- Ensured cleanliness and safety of patient environments at all times.
- Guided patients in basic health management and personal care routines to promote independence and improve overall well-being.
- Assisted in training new nursing assistants on best practices and procedures.
Account Manager
Ash Brokerage
Fort Wayne
10.2021 - 02.2023
- Managed client relationships, enhancing satisfaction and driving retention.
- Developed tailored insurance solutions based on client needs.
- Facilitated communication between clients and internal teams, aligning project goals and expectations.
- Coordinated account reviews, identifying service delivery improvements and client needs.
- Collaborated with underwriting teams to streamline policy issuance processes.
- Assisted in resolving client inquiries with timely and accurate information.
CNA
Bluffton Regional Medical Center
Bluffton
10.2020 - 12.2021
- Supported nursing staff in delivering daily patient care and activities to enhance patient comfort and wellbeing.
- Monitored vital signs and reported changes to healthcare team.
- Offered emotional support and companionship to patients and families, fostering a comforting environment during care.
- Maintained accurate patient records in electronic health systems.
- Ensured cleanliness and safety of patient environments at all times.
- Instructed patients on basic health management and personal care routines to promote independence and health awareness.
- Assisted in training new nursing assistants on best practices and procedures.
Education
High School Diploma -
Bluffton Harrison
Bluffton, IN05-2008
Skills
- Event planning
- Program development
- Budget management
- Schedule coordination
- Community engagement
- Client management
- Customer service
- Team collaboration
- Relationship building
- Effective communication
- Creativity and innovation
- Decision-making
- Problem-solving
Timeline
Director of Celabrations
Tipton Place Assisted Living Facility
10.2025 - Current
CNA
Bluffton Regional Medical Center
03.2022 - 01.2024
Account Manager
Ash Brokerage
10.2021 - 02.2023
Lead Photographer/Business Owner
Valkyrie Photography
01.2021 - 10.2025
CNA
Bluffton Regional Medical Center
10.2020 - 12.2021
High School Diploma -
Bluffton Harrison