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Logical Customer Service,Team Manager,Executive Driver and Administrator bringing 7 years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment.

Enthusiastic and adaptable BSc Computer Science student with strong communication skills and a positive attitude. Eager to begin a career in the BPO industry, bringing quick learning ability, dedication to customer satisfaction, and a willingness to grow professionally. Currently completing final coursework with two subjects remaining, demonstrating commitment and resilience.

Proven Relationship Executive at HDFC Bank, adept in trend detection and analysis and excelling in empathy display, significantly enhanced client satisfaction and business growth. Leveraged Salesforce CRM and exceptional communication skills to surpass sales quotas and foster long-term customer relationships. Achieved notable improvements in customer retention and sales productivity through strategic problem-solving and quality control.
Logical RELATION SHIP EXECUTIVE bringing 1 years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment.
Logical CUSTOMER SUPPORT bringing 2 years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment.
Logical CCE bringing 2 years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment.

Detail-oriented and process driven graduate with hands on experience in data handling, CRM/ticketing tools, and email communication skilled in document verification, ensuring accuracy of customer information, and maintaining records as per SLA and KPI standards. Strong ability to identify discrepancies, provide feedback on document modifications, and escalate issues appropriately. Proficient in MS excel and online platforms, with excellent communication skills and the ability to work collaboratively with global teams.

Laishram Somorjit Singh

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Customer Support Executive

Survey Investigator

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B Tech - Computer Science And Engineering

Higher Secondary Examination - Science

High School Leaving Certificate Examination -

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Customer Support Executive

Survey Investigator

B Tech - Computer Science And Engineering

Higher Secondary Examination - Science

High School Leaving Certificate Examination -

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