Lakhan Yadav
Mankundu
Overview
6
6
years of professional experience
Work History
Team Leader
Vodafone Idea
Hooghly
05.2018 - 03.2020
Team Leader
Idea
Hooghly
03.2018 - 04.2018
FSE
AIRCEL
Mankundu
01.2016 - 02.2018
FSE
AIRTEL
Bhadreswar
01.2014 - 12.2016
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Rishra Vidyapith
RishraSkills
- Team building
- Customer relationship management
- Employee training
- Project management
- Process improvement
- Performance evaluation
- Resource allocation
- Effective communication
- Time management
- Decision making
- Critical thinking
- Strategic planning
- Analytical skills
- Giving constructive feedback
- Work planning
- Client support
- Evaluating employee work
- Work Planning and Prioritization
- Performance evaluations
- Goal setting
- Quality improvement
- Flexible schedule
- Influencing skills
- Documentation and reporting
- Relationship building
- Change management
- Team Check-ins
- Attention to detail
- Employee evaluation
- Coaching
- Program development
- Verbal and written communication
- Problem-solving
- Team assessment
- Leadership
- Onboarding and orientation
- Account management
- Teamwork and collaboration
- Technical support
- Workflow management
- Issue resolution
- Safety processes and procedures
- People management
- Daily workflow improvement
- Client service
- Budget management
- Feedback delivery
- Complaint resolution
- Deadline management
- Sales expertise
- Client communication
- Leading team meetings
Timeline
Team Leader
Vodafone Idea
05.2018 - 03.2020
Team Leader
Idea
03.2018 - 04.2018
FSE
AIRCEL
01.2016 - 02.2018
FSE
AIRTEL
01.2014 - 12.2016
High School Diploma -
Rishra Vidyapith