Lakhwinder Singh
Patiala
Summary
Dynamic Retail Sales Associate with proven expertise at Reliance Industries, excelling in customer assistance and cash management. Recognized for enhancing customer satisfaction through effective issue resolution and maintaining an organized store environment. Skilled in inventory audits and fostering positive shopping experiences, contributing to a strong store reputation.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Reliance Industries
03.2023 - 03.2025
- Supported store management in planning and executing seasonal promotions and sales events.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Retail Sales Associate
Reliance Industries
01.2020 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor Of Business Administration - Marketing Management And Research
Punjabi University
Patiala05.2020
12th - Humanities
PSEB
Patiala03.2017
Skills
- Cashier
- Shift manager
- Customer assistance
- Stocking and receiving
- Store opening and closing
- Store maintenance
- Inventory audits
- Cash Management
- Sap operations
Languages
Punjabi
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Upper intermediate (B2)
Timeline
Retail Sales Associate
Reliance Industries
03.2023 - 03.2025
Retail Sales Associate
Reliance Industries
01.2020 - 12.2022
Bachelor Of Business Administration - Marketing Management And Research
Punjabi University
12th - Humanities
PSEB
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