LAKSHATI KASHINATH

Content Moderator
Wipro Limited | Hyderabad| April-2022 – May-2025

• Reviewed and moderated user-generated content, including text, images, videos, and comments, according to platform policies and community guidelines.
• Identified and removed content involving spam, harassment, hate speech, violence, misinformation, and other policy violations.
• Applied moderation policies consistently while maintaining high levels of accuracy and attention to detail.
• Escalated complex, sensitive, or high-risk cases to the appropriate team for further review.
• Maintained productivity and quality targets while processing a high volume of content within required turnaround times.
• Documented moderation decisions accurately and provided appropriate classifications based on established guidelines.
• Adapted quickly to policy updates and consistently followed revised moderation procedures.
• Handled sensitive and potentially disturbing content professionally while maintaining confidentiality and data-privacy standards.
• Collaborated with quality, operations, and policy teams to resolve difficult cases and improve moderation accuracy..