Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Generic
Lakshay Kumar

Lakshay Kumar

Liaison Officer
New Delhi

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Liaison Officer

Sarda Energy And Minerals Ltd.
New Delhi
09.2025 - Current
  • Facilitated communication between Company and project teams, enhancing collaboration and project outcomes.
  • Managed conflict resolution efforts, maintaining positive relationships and promoting a cohesive work environment.
  • Developed and implemented strategic initiatives, streamlining processes and improving operational efficiency.
  • Provided training and mentorship to junior staff, fostering a culture of continuous improvement and knowledge sharing.
  • Coordinated cross-functional meetings, ensuring alignment on project goals and timelines to drive successful execution.

Assistant Administrator & Coordinator

GLOBAL TRANSPORT
DOHA
05.2022 - 01.2023
  • promoting efficient communication between drivers and client.
  • Oversaw fleet management and issued directives to drivers regarding daily responsibilities.
  • Receive clients’ requests via mail and phone.
  • Generate payroll documentation for drivers.
  • track automobiles and their positions.
  • overseeing requests for guests attending FIFA World Cup.
  • global transport company focusing on limousine operations and delivering outsourced transportation services.
  • Coordinated cross-departmental initiatives, improving workflow efficiency and enhancing team collaboration.
  • Oversaw scheduling and resource distribution, maximizing operational efficiency across projects.
  • Developed and implemented administrative procedures, resulting in streamlined processes and reduced errors.
  • Led training sessions for new staff, promoting a knowledgeable team culture and increasing retention.

Time Keeper & Storekeeper Supervisor

FOURLINE CONSTRUCTION
Al Wukair
07.2019 - 03.2022
  • Managed daily worker attendance records, ensuring accurate lists.
  • coordinated storage of materials and tools.
  • Coordinate daily preparation of purchasing list for work.
  • Responsible for office paperwork.
  • Operates as Turkish company specializing in construction and contracting
  • Enhanced staff management to achieve optimal work efficiency. Ensured timely submission of documents to higher authorities. Oversaw workload distribution among team members for improved productivity. Implemented strategies to streamline processes and reduce delays.
  • I was store keeper Supervisor as well so it was important to maintain store daily on a construction site. I was entrusted with a duty to provide required tools to labors and maintaining all raw materials list, make item request paperwork and submit it on time.
  • Implemented safety protocols in the storage area, reducing incidents and maintaining compliance standards.
  • Streamlined ordering procedures, improving turnaround times for receiving and distributing materials.

Customer Care Executive

Experiotech Pvt. Ltd.
New Delhi
11.2017 - 06.2019
  • Facilitated efficient customer support services
  • Resolved user queries regarding product features and functionalities.
  • addressing software complications within product.
  • Conducted seminars in diverse locations to fulfill customer demands
  • Manufactured and traded speed monitoring systems and breath alcohol analyzers. Served as a retailer and importer of traffic enforcement and surveillance equipment. Provided comprehensive service solutions for modern security and monitoring applications. Demonstrated expertise in traffic enforcement technology and surveillance systems.
  • Acquired understanding of customer expectations regarding product functionality. Facilitated telephonic technical assistance for clients and law enforcement officials. Developed instructional video tutorials to enhance product usage for clients. Rendered support through diverse methods to ensure customer satisfaction.
  • Acquired essential Python programming skills for speed radar systems.
  • Conducted presentations for customers and government representatives, highlighting product features
  • Coordinated effective dialogue between departments to ensure timely resolution of customer inquiries and concerns.
  • Assessed customer feedback to detect trends shaping strategies for continuous service advancement.
  • Facilitated effective communication between departments to resolve customer concerns promptly and efficiently.
  • Analyzed customer feedback to identify trends, informing strategies for continuous service improvement.

Marketing Assistant and Photographer

Unik Bazar
New Delhi
01.2015 - 02.2016
  • Executed product photography for marketing initiatives at Unik Bazar.
  • store photography for marketing.
  • tasked with creating pamphlets for store.
  • commercial product shoot for e-commerce
  • Managed creation of product barcodes for inventory accuracy.
  • Establishing unik bazar as Indian retail chain specializing in hypermarkets, discount department stores, and grocery stores.
  • Skills developed: professional photography of models for brand marketing.
  • Product photography for the company's e-commerce site.
  • Developing brand promotion pamphlets.
  • Coordinated marketing campaigns across social media platforms, enhancing brand visibility and engagement.
  • Captured high-quality product images for promotional materials, increasing customer interest and sales.
  • Assisted in developing content strategies, ensuring alignment with market trends and customer preferences.
  • Collaborated with the marketing team to analyze campaign performance, optimizing future outreach efforts.

Education

10th -

CBSE Board

12th - undefined

NIOS Board

Bachelors of Arts - undefined

University of Delhi

Skills

Stakeholder engagement

Project coordination

Organizational skills

Photoshop & Lightroom Skills

Operational efficiency

Computer Literacy

Communication Skills

Social media marketing

Documentation management

Photography skills

Software

Photoshop & Lightroom

Certification

[Area of certification] Training - [Timeframe]

Interests

Playing Soccer, Listening Music, Photography, Traveling, web surfing, Learning new computer skills

Timeline

Liaison Officer

Sarda Energy And Minerals Ltd.
09.2025 - Current

Assistant Administrator & Coordinator

GLOBAL TRANSPORT
05.2022 - 01.2023

Time Keeper & Storekeeper Supervisor

FOURLINE CONSTRUCTION
07.2019 - 03.2022

Customer Care Executive

Experiotech Pvt. Ltd.
11.2017 - 06.2019

Marketing Assistant and Photographer

Unik Bazar
01.2015 - 02.2016

12th - undefined

NIOS Board

Bachelors of Arts - undefined

University of Delhi

10th -

CBSE Board
Lakshay KumarLiaison Officer