Lakshay Munjal

• Define and manage SaaS product platform requirement for Kronos Workforce Dimensions. Own product features and roadmap from conceptualization to release and manage communication channel across different stakeholders
• Create detailed requirements artefacts like business cases, Product requirement documents (PRD), user stories and tasks for development team in Atlassian JIRA
• Work with product architects and development managers, conduct product demonstrations to stakeholders including cross functional teams like Professional Services, Marketing, Solution Consultants, Development, and sales partners like ADP, etc
• Work with cross-functional teams (including Support, Services, Sales and Marketing) to define clear requirements and readiness deliverables that ensure an exceptional SaaS customer experience
• Define and implement metrics and alerts for my services to drive best customer experience and supportability
• Working with multiple project teams (Technology, UI/UX, QA etc) to design, develop, test and implement high quality functional solutions
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Root-cause analysis using Splunk monitoring tool to fetch GCP logs
• Reduce downtime risk of Customer applications by proactively updating hosting instance configurations such as disks, storage space, memory and others
• Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
• Prioritized roadmap in order to achieve product goals and metrics.
• Spearheaded collaborative efforts to bring products to market.
• Coordinated project planning and execution with team members and team leads.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Consulted with buyers to determine projected demand for products and services.
• Reviewed new opportunities to drive business strategy at planning sessions.

• Designed a four node PostgreSQL cluster on Cloud SQL which was running on a three-nodes cluster base
• Introduced a node which will be 24 hours behind the master node, keeping the synch as well as asynch as it is
• Helped solve the customer pain point and the in-house problem where the master node goes off, but the data can still be retrieved from the 24 hours behind node
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Drove operational improvements which resulted in savings and improved profit margins.
• Manage the DR nodes linked with every Production database of each region, respectively
• Creating the virtual machines via Compute engine according to the client requirements, using Cloud Storage to upload and download the files as per the customer needs
• Using Cloud Storage snapshots to fetch out the backup taken for Cloud SQL instances according to different customer and projects
• Reduce downtime risk of Customer applications by proactively updating hosting instance configurations such as disks, storage space, memory and others
• Creating buckets under the Cloud Storage be it JPEG and others, or Linux requirements as per customer needs

Migrated the data from on-prem to GCP for the fortune 500 companies of the world.

Assess, plan and migrate applications from on-prem to Google Cloud

Create documents of prioritization of what needs to move from on prem to GCP

Use GCP startazone to assess the on-premises infrastructure

Take dumps of data on premise and create a link for there migrations

Create buckets and new Cloud SQL instances for the data to migrated from on-prem to GCP.

• Designed a 6 then 12 and now a 24 nodes cluster of Cassandra
• Designed it to support the punches we received for every customer
• The Big-table database or this no-SQL database is so high performing that using it with the application
• Spark made us save any kind of data be it punches be it normal or be it digital data of the customer and that too on a speed which only a 24 nodes cluster can handle it
• Identified issues, analyzed information and provided solutions to problems.
• Manage the six node of Cassandra Database cluster (in some case 12 and even 24 node each) hosted across the world (i.e., US, Canada, Australia, Europe) for various customers

• Collaborated with client/business stakeholders for Requirements walk through session
• Analysed the requirements, Identified & prepared functional scenarios of the requirement
• Designed test cases along with creation of test data for testing the functionality and Execution of the test cases of the entire configuration and its integrated systems
• Worked with development team and business partners to discuss and solve issues
• Interacted with client/business stakeholders for daily status reporting/weekly status reporting
• Prepared training material and documentation related to the projects and supplied a post- delivery demo session to the clients