Lakshey Mendiratta

• Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.

• Workday (USA)

Role: Developer

• Collaborated with cross-functional teams including product managers, developers, and stakeholders to define project scope and objectives.
• Supported implementation and testing of new Salesforce features and functionalities.
• Migrated currently working Classic functionalities in Lightning using Lightning Components, Lightning Web Components.
• Implemented Apex Classes as per design and technical requirement.
• Worked on basic Flows for sending emails as per requirement to stakeholders.
• Managed data migration and cleaning activities during system upgrades and mergers, ensuring zero data loss and minimal system downtime.
• Visit Ops (USA)

Role: Developer

• Designed, developed, and implemented Lightning Web Components to meet specific business requirements.
• Customized Apex triggers and classes are per requirements.
• Created reports and dashboards to provide insights and analytics to stakeholders.
• Implemented Salesforce configurations and customizations using declarative tools like Process Builder, Workflow Rules, and Validation Rules.
• Western Digital (USA)

Role: Lead/Developer

• Managed team of Salesforce developers to design and implement custom Salesforce solutions tailored to business needs.
• Developed Lightning Components and custom Apex code to extend Salesforce functionalities, enhancing user productivity by 30%.
• Migrated legacy Visualforce Pages to Lightning Web components as part of upgradation of ecosystem.
• Configured Salesforce security controls, ensuring data compliance with GDPR and other regulations.
• Gusto (USA)

Role: Developer

• Interacted with Business users for analysis, requirements gathering and development.
• Performed detailed analysis of technical and business requirements.
• Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process
• Transition of their working classic modules into Lightning using Lightning Components, Lightning Web Components in Service Console.
• Developed various Apex classes, Apex Triggers, and Controller classes for various needs in application.
• Developed Lightning Flows which call Apex Classes, Aura Components , Lightning Web Components.

Hitachi GLS (Japan)

Role: Developer

• Interacted with Japan Onshore Team, for requirement gathering and development

• Developed various Apex Classes, LWC components, Triggers depending on the requirements.

• Worked on a tool called ‘SVF Cloud’, through which some forms were being developed and the tool was authorized to Salesforce and those forms could be used via button click to view the data.

• Integrated third-party applications and tools with Salesforce to streamline business processes.

Managed approximately 30 incoming calls, emails and faxes per day from customers.

Noevir (Tecnos Japan Project)

Role: Lead/Developer

• Designed and developed a custom Lightning Web Component (LWC) to manage user calendars within Salesforce CRM, enabling users to view, edit, and update calendars with enhanced user experience.
• Implemented functionality to view calendar availability of all users based on selected filters, allowing for drag-and-drop event scheduling, multiple slot selection, and event duration editing.
• Optimized calendar rendering performance using lazy loading techniques, significantly improving load times and responsiveness.
• Developed zoom in/out functionality for intuitive user interface, enabling detailed or high-level calendar views.
• Integrated Salesforce mobile app to allow users to track and update meetings in real time, providing seamless access to calendar events and outcomes across devices.
• Ensured data consistency and synchronization with Salesforce by saving calendar updates directly to database.

Salesforce Developer – Greenlots (USA)

• Collaborated on implementation of Salesforce solutions for Greenlots, a leader in electric mobility software, to streamline entitlements processes and configure case milestones for tracking SLA compliance and breaching.
• Delivered SLA management enhancements, improving response time tracking and case resolution workflows to ensure adherence to service-level agreements.

Salesforce Developer – Electrify America (USA)

• Developed and customized Salesforce solutions for Electrify America, enabling establishment of a custom SLA management system to enhance customer support operations.
• Implemented Web-to-Case, Web-to-Lead, and Email-to-Case integrations, improving case handling efficiency by automating case creation and management through multiple channels.
• Optimized Salesforce Case Console to provide streamlined agent workflows, enhancing visibility and case resolution efficiency.