Accomplished professional with a proven track record in workforce planning, talent acquisition, onboarding, and sales. Strong organizational skills and a passion for the field. Eager to secure an entry-level position in recruitment. Ready to contribute a hardworking nature and dedication to helping the team achieve company goals.
Overview
7
7
years of professional experience
Work History
Senior Leader - Workforce Planning
Reed Talent Solutions
03.2025 - Current
Set clear team goals and delegate tasks and set deadlines.
Conducting team member meetings and updating members on best practices and continuing expectations.
Discover training needs and provide coaching if required.
Ensure that team achieves their target
Order management for 4 regions that is Anglia , London , Midlands and south Midlands
Handling a 4 regions and a team of 5 consultants
Maintaining relations with internal and external stakeholders
Handling critical queries like related to HR , SISO ban , escalations , etc.
Keeping a track of consultants performance on a daily basis.
Managing tickets raised and ensuring that ticket is resolved in the next 24 hours by team or transfer tickets to other consultant if required.
Workforce Planning Executive
Reed Talent Solutions
12.2024 - 02.2025
Oversaw onboarding process for all newly hired employees within Angard Staffing .
Allocating shifts as per the rota shared by Royal Mail managers.
Maintaining relationships with external stakeholders like the royal mail managers , account managers , etc.
Handling the shared inbox for emails and make sure to reply in within 24 hours
Handling queries related to pay
Maintaining positive relations with workers by addressing problems over the mainline number for Angard Staffing.
Liaising with the recruitment team to fill the roles and successfully deploy at the sites for royal mail.
Experience using Talent link and Bullhorn for reviewing applications of the workers before onboarding.
Achieving targets for month and quarter
RPO Talent Specialist
Reed Talent Solutions
11.2023 - 11.2024
Supporting with generating applications for Royal Mail
Understanding of SAP Success factors
Writing Job Adverts and posting on various job boards
Understanding the requirements of the hiring manager
Managing applications to ensure effective matching candidates to the right role
Attending candidate calls and handling their queries regarding the application status.
Conducting initial screening on telephone
Arranging interviews with the hiring manager
Extending offers to the candidates
Obtaining ID Documents and checking compliance
Handling roles like various roles like MGV drivers , postperson with driving , customer operations manager , Advanced driver coach , workplace coach , etc.
Onboarding Analyst
V4 Consumer
09.2023 - 11.2023
Primarliy responsible for client onboarding like taking all the client details , upgrading the client or suggesting a suitable solution
Taking care of the 5-star customer experience
Part of after-hour client queues
Taking care of the Internal Purchase of hardware
Ensuring stock returns and new stock are always pre-tested for successful config
Validating the invoices on xero of the procured hardware for the business
Taking care of the office administration like depositing cheques of customer , purchasing the office inventory
Performing Configuration of the routers and the IP phones
Upload the stock changes and stock checks related to add-ons , amends , corrections
Taking care of the monthly Bill runs
Safe-upkeep and pre-planning of sim-cards , envelopes for daily dispatch or monthly Bill - runs , preplanning of franking balances
Maintaining relation with wholesalers/vendors
Recruitment Partner
Boyd and Moore Executive Search
02.2022 - 05.2023
Headhunting the right candidates for Project assigned.
Addressing and resolving all the candidate queries
Collaborating with hiring managers and client for the assigned project to understand the requirements, skills, and qualifications needed for a specific position and handling the entire project end to end.
Performing the company mapping once the project is assigned and then sourcing the candidates from that list of companies.
Sourcing candidates through various methods such as job boards, social media, networking, and direct outreach to find potential candidates.
Knowledge about Boolean search for sourcing candidates.
Posting job adverts on external sites like Linkedin.
Screening the candidates like Reviewing resumes and conducting the initial screening on the call.
Arranging interviews with the Hiring Manager and Client.
Collaborating with hiring managers to evaluate candidates and make informed decisions regarding the selection of the most suitable candidate for the position
Performing background checks before the offer is rolled out like calling all the references provided by the candidate for background check.
Gathering required documents from the candidates before the offer.
Updating the Bullhorn , preparing client reports and preparing the candidate briefing document before the interview with client.
Handled roles and successfully completed projects like sales associate , account manager , HR director , Sales Director , Technical Director for Engineering , wholesale manager , Maintenance Engineer etc.
Handled the projects all across APAC region
Sales Specialist
Bose
03.2018 - 02.2022
Conduct engaging product demonstrations to showcase the unique features and benefits of Bose products. Demonstrate the superior sound quality and innovative technologies to capture customers' interest and inspire purchases.
Utilise sales techniques to promote Bose products and maximise revenue generation. Strive to achieve individual and team sales targets while maintaining a customer-centric approach to sales
Ensure the store is organised, clean, and visually appealing to create a welcoming environment for customers. Monitor inventory levels and assist in restocking shelves as needed ,conducting weekly store audits, managing the cash inventory of the store and keeping a track of all the invoices generated at store
Stay up to date with the latest features, updates, and innovations of Bose product. Continuously expand your knowledge to provide accurate information and address customer inquiries effectively.
Build strong customer relationships to promote brand loyalty and encourage repeat business. Follow up with customers on their purchases and address any post-sale inquiries or concerns.
Education
MBA - Marketing
MIT School of Business
05-2018
BBA - Commerce
Mohanlal Sukhadiya University
05-2016
Skills
Talent Acquisition
Sales expertise
Customer experience management
Stakeholder engagement
Effective stress management
Skilled in MS Excel and PowerPoint usage
Deadline management
Effective multitasking
Analytical problem solving
Project coordination
Teamwork and collaboration
Team leadership
Accomplishments
Successfully placed candidates for every project assigned to me in Boyd and Moore Executive Search.
Promoted within 3 months after joining workforce planning team
Received award 2 times for best performer for the month in reed talent solutions
Won the Best sales specialist award 2 times in Bose Corporation.
Managed to achieve 155% of target working collaboratively with my colleagues in the month of Sept 2020 in Bose Corporation and got a global recognition on the Bose Portal.
Got awarded twice in Boyd and Moore as best performer of the Quarter.
Languages
English
Bilingual or Proficient (C2)
Timeline
Senior Leader - Workforce Planning
Reed Talent Solutions
03.2025 - Current
Workforce Planning Executive
Reed Talent Solutions
12.2024 - 02.2025
RPO Talent Specialist
Reed Talent Solutions
11.2023 - 11.2024
Onboarding Analyst
V4 Consumer
09.2023 - 11.2023
Recruitment Partner
Boyd and Moore Executive Search
02.2022 - 05.2023
Sales Specialist
Bose
03.2018 - 02.2022
MBA - Marketing
MIT School of Business
BBA - Commerce
Mohanlal Sukhadiya University
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