Summary
Overview
Work History
Education
Skills
Rewardsandrecognition
Personal Information
Applications used
Timeline
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Lakshita Singh

Lakshita Singh

Ghaziabad

Summary

Talented Credit Controller successful at establishing and directing effective credit policies to reduce debt and increase compliance. Bringing 3 years' experience in credit operations with a strong customer driven approach. Proficient in documentation, reporting and research. Decisive leader and organized manager.

Overview

5
5
years of professional experience

Work History

Collections Analyst- Revenue

Eptura (Condeco Pvt Ltd)
Gurugram
06.2023 - Current
  • Partnering with both our Clients and Internal Departments to resolve all queries ensuring Customer
  • Satisfaction and earliest possible payment
  • Maintain accurate records of all chasing activity
  • Maintain accurate cash forecasting for the region's collections
  • Providing ad-hoc reporting as and when requested by management
  • Undertake account reconciliations as required
  • Aid with Customer master data control
  • Maintain Customer Self Service Portals where required
  • Supporting in Sales meetings both internal and external
  • Ad Hoc Revenue duties

Senior Associate- Collections

Accenture Solutions Private Ltd
Noida
03.2020 - 06.2023
  • Reduced past due balances and bad debt by 78% by coordinating collection efforts with customer service, sales and billing departments
  • Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions
  • Completed in-depth research of issues to develop accurate and effective solutions
  • Reached out to customers to check on payments and convey options
  • Obtained payments and entered details into system
  • Responsible for making and maintaining month end reports
  • Presentation and discussion of monthly reports with the top management.

Internship- Portfolio Manager

Faircent.com
Gurugram
05.2019 - 08.2019
  • Recommended investment strategies to meet client financial objectives
  • Facilitated portfolio performance review and implemented new strategies
  • Provided strategy advice to high net worth clients
  • Developed strategic plans for day-to-day financial operations.

Education

Digital Marketing -

Indian Institute of Technology
Delhi
10.2022

Bachelor of Commerce -

University of Delhi
Delhi
07.2018

12th -

Nehru World School
Ghaziabad
05.2015

10th -

Holy Child School
Ghaziabad
05.2013

Skills

  • Communication Skills
  • Ability to Work in a Team
  • Customer Service
  • Able to Build Relationships
  • Good team player
  • Microsoft Office
  • Problem-solving capabilities
  • Account Reconciliation

Rewardsandrecognition

  • Awarded as Employee of the Quarter for outstanding performance at Accenture.
  • Encore Award recipient at Accenture as Star of Business.
  • Received Certificate of Appreciation from the Education Minister (Smriti Zubin Irani) for achieving 95% marks in 12th board.
  • Awarded by the Govt of Uttar Pradesh- Scholarship by Govt of U.P.
  • Received letter of appreciation by drama club for performing Theatre at Kamani Auditorium, Delhi.

Personal Information

  • Date of Birth: 14/11/1997
  • Nationality: Indian
  • Address: Ghaziabad, 201002
  • Mobile: 8860963988
  • Email address: lakshita.singh.14@gmail.com

Applications used

  • Netsuite
  • Salesforce
  • Chargebee
  • Workday
  • Customer Portals such as Ariba, Tungsten, Taulia, etc

Timeline

Collections Analyst- Revenue

Eptura (Condeco Pvt Ltd)
06.2023 - Current

Senior Associate- Collections

Accenture Solutions Private Ltd
03.2020 - 06.2023

Internship- Portfolio Manager

Faircent.com
05.2019 - 08.2019

Digital Marketing -

Indian Institute of Technology

Bachelor of Commerce -

University of Delhi

12th -

Nehru World School

10th -

Holy Child School

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Lakshita Singh