Lakshman Kumar
Bagaha
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Relationship Manager
ICICI Bank Limited
Mumbai
03.2023 - Current
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
Education
PGDB -
ICICI Manipal Academy Bangalore
Bachelor of Commerce (Accounting) -
BRABU University Muzaffarpur
01.2018
Skills
- Banking Experience
- Leadership Skills
- Team Management
- Account Management
- Wealth management offerings
- Business relationship cultivation
- Relationship Building
- Banking
- Overcoming Objections
- Qualifying Customers
- Portfolio Growth
Languages
English
Hindi
Hobbies and Interests
- Chess
- Playing Cricket
- Listening Music
Certification
- NISM
Timeline
Relationship Manager
ICICI Bank Limited
03.2023 - Current
PGDB -
ICICI Manipal Academy Bangalore
Bachelor of Commerce (Accounting) -
BRABU University Muzaffarpur