Lakshman Narayan

• Team Lead for Onboarding - Employee experience, HR Risk & Governance, including RBI Reporting, Rewards Admin support, HR Technology.
• Managing a Team of 11 members

• Managing 14 Trust Funds across India, Bangladesh, and Sri Lanka, overseeing pension strategies, fund investments, compliance, and stakeholder engagement.
• Conducting Trustee Meetings & Country Pension Committee Meetings.
• Handling regulatory Compliance and audit processes for Trust funds.
• Preparing Trust Accounts, initiating Actuarial Valuations
• Supporting and managing approximately 7,000 pensioners.

Key Achievements:

• Led pension payroll outsourcing and launched NPS as an EVP for India.
• Spearheaded regulatory compliance and audit processes for trust funds.
• Implemented COVID-19 benefits, including medical support and pensioner assistance.
• Awards: GEM Award (2020, 2021) for NPS implementation and COVID relief Audit of the funds
• Facilitate & closure of Actuarial valuation report jointly with Finance and Actuary
• Communicating to stake holders on changes in regulations / policies and implementation of new policies
• Manage & Support Pensioners (Approx
• 7000+ Pensioners)
• Involved in key projects: pension payroll outsourcing, launch of NPS benefit, which was one of the EVPs for India, and review of Sri Lanka/Bangladesh Trust rules.
• Played a pivotal role in steering the SL PF / Pension processes and streamlining activities
• Supported and played a vital role with various COVID related activities for Bank including Pensioner related payouts, COVID PF Loans, contact tracing activity, Advance Medical hospitalization benefit for parents/parents-in-law, Launch of Ambulance support
• Received the GEM Award in Dec- 2020 for implementing NPS in SCB India and subsidiaries & in Dec-2021 for launching of COVID-related benefit along with the team
• Have also been recognized as part of the Hackathon initiatives by GBS in India

• Managed a 7-member team and responsible for entire HR Operations for PAN India for its 4 legal entities
• Key deliverables include managing Employee Life Cycle, HR Legal & Compliances, Payroll, Exits & administering Benefits, HR Audits, Retiral Trust Management, MIS & Data Management
• My profile also is to engage with all BU Heads and act as a HR Business partner of Operations function, to understand their needs and requirements and deliver their expectations, handle & manage employee grievances
• Closed Global Audit with 1 comment as against 17 comments in previous years & Internal Audit with a Satisfactory rating for Payroll
• Did Process re-engineering in areas of Exits, ELC, Payroll
• Managed end to end HR Operations transition for 2 business units seamlessly
• Streamlined the entire compliances related to Contract Labor Act, Shops & Establishments Act, and Factories Act & supporting in Litigation cases pertaining to employees
• Streamlined the PF Trust management activity
• Implemented the Leave Management system for Merck in PAN India
• Digitalized the employee Personal File management
• Last project handled was Payroll Integration & implementation of a global system for India pertaining to Employee Self-service & Inquiry Resolution Management Tool

• Heading the Central HR Function supporting HR Operations & Compensation & Benefits, for a staff strength of 2800 employees and 400 contract staff
• Responsible for Employee Life cycle Management
• Designing and Framing policies & Process re-engineering
• HR Audit and Compliances
• Compensation & Benefits - Conducting Market surveys, salary benchmarking, Performance Management process, Salary restructuring, Benefits Management, assist business with formulating the Incentive schemes & Support Rewards & Recognition Program for Business
• Engaging with Business Heads and providing them a strategic input pertaining to Manpower planning, span of control
• Partnered with business to work on Job role evaluation, Compensation restructuring project
• Contract staffing management
• Transition of various processes pertaining to HR, which involved new HRIS Systems, Payroll, Compliances, contract staffing
• Monthly MIS & Dashboards for the senior Management team, with a key focus on gender diversity
• Managing the HR Budget
• Received the Annual PRIDE Award for 2013 for the value 'D' which is 'Delighting the Customer'

• Responsible for End to End HR Operations Functions for 1000 employees including On boarding, HRMS - SAP, Payroll, Benefits, Retirals Management, Exit Management, Process re-engineering of various HR Processes - Rolled out a system which supports online employee reimbursements for payroll & employee query handling for the Bank
• Responsible for maintaining department RCSA
• Received the Retail Rising Certificate of Excellence
• Received the Way Ahead performance Award

• Joined Citicorp Finance India Limited to support HR Operations for PAN India 750 employees, after serving 2.5 years moved internally to Citibank N.A
• To support Retiral Benefits & off-boarding process for approx.7000+ employees PAN India for 3 Legal entities managing a team of 6 FTE's and 12 Contract staff, Since Citi created its Shared services center, was transferred to Citicorp Services (India) Limited to support the Mumbai service center
• Responsible for Processing of Monthly Payroll
• Handling the off boarding & onboarding activities for Mumbai Service Centre
• Supporting in the retrial management for Citibank - Gratuity, PF, Pension, Superannuation funds including maintaining books of accounts, investment of funds and Audits
• Managing the complete Mediclaim Benefit policy for Bank right from Vendor negotiation to finalization with the support of Procurement/Admin team
• Managing the retrials of International secondees
• Accounting & monthly proofing of payroll related accounts
• Ensuring all the monthly/quarterly/annual returns pertaining to various statutory deductions are filed within the stipulated timeline and Issuance of Form 16 to employees
• Relationship management for west region
• Acting as Business Unit Compliance Officer for HR Department performing the below responsibilities: Quarterly completion of Risk Control and Self-Assessment (RCSA), Ensuring that compliance related policies / procedures are regularly updated in our HR Manuals/New joinee orientation kits, Ensuring all the compliance related training are attended by New joinees
• Acting as Continuity of Business (COB) coordinator for the HR Department: Conducting tests pertaining to Continuity of Business which includes - Site contingency/ City Contingency / Loss of People / Vendor COB
• Managing of Shops & Establishment Certificate renewal for branch locations in India and ensuring compliance of Contract Labor Act for respective branches
• Monthly Reconciliation of the HR Advances / HR Account and preparing of Monthly reports pertaining to Headcount/Attrition Analysis & various other reports as and when required by Management
• Support Annual compensation exercise by providing the data for Compensation survey & positioning of employees on the basis of market survey

• Processing of Monthly Payroll for 3800 employees & Accounting Entries
• Full & Final settlement of Employees, Fringe benefits Taxation and Implemented the Off-cycle payroll Process for resigned employees
• Monthly Reconciliation of HR Accounts and booking of entries related to Provisions
• Key player in the Payroll Migration projects by conducting UAT's, coordinating between the Vendors, Checking & implementation of India Payroll in the new environment which includes preparing of test cases to be verified with the end results
• Responsible for Audit related queries and ensure that all Statutory Payments are made on time before due dates
• Received the Best Performance Award for the quarter October 03-December 03
• Received a Spot Award in the month of May 2005
• Awarded for Best SIPOC (Payroll Process flow mapping) for India Payroll processes
• Received Service Star Award from my Payroll team for seamlessly sharing the job processes & Knowledge/learning within the team by giving a true example of 'TEAM PLAYER'

• Processing of Payroll for 1400 employees based in Mumbai & Pune and Reconciliation of Salary related accounts of Advances & Loan against salary
• Processing of Foreign allowances of employees abroad and coordinating with the bankers for remittances
• Settlement of Foreign Living expenses and Claims of employees who are deputed to onsite
• Full & Final settlement of employees
• Booking of Salary/ Foreign Allowances & Foreign Remittances entries in books of accounts
• Handled P.F., Income Tax, Gratuity, Prof
• Tax, and E.S.I.C
• For salaries
• Ensuring filing of Annual Returns of Salary and Issuance Form 16 to employees
• Preparing ARP for Payroll / Foreign Allowances
• Attending to Auditors with their queries relating to Internal & Statutory Audit
• Received the Best Performance Award from Syntel (India) Ltd
• For the year 2000-2001

• Maintaining of Manual Cash/Bank Book, Ledger and Preparing Trial Balance of the Company
• Bank Reconciliation Statement and Reconciliation of the Debtors and Creditors of the company and necessarily follow up with the parties for payments
• Preparing of Payment Vouchers, Inward Remittance Vouchers, Cheques and Cash management of the Transport division
• Preparing MIS
• Assisting in Finalizing the Balance Sheet of the company
• Filing of Annual Returns of the Company - Form24, Form 26 C, Form 26 A, Form 26K
• T.D.S
• On Salaries, T.D.S on Contractors, T.D.S on Interest, Issuance of Form 16 to employees
• To ensure that all the statutory payments are made well in time before the due dates