Lakshman Rao
Senior Sales Associate
Bangalore
Summary
Personable Inside Sales Manager with 8 years of experience driving sales force expansion and performance excellence. Demonstrated talent for boosting client satisfaction and retention by evaluating service delivery and recommending improvements. Committed to generating profits by maximizing team efficiency and product knowledge.
Overview
8
8
years of professional experience
Work History
Senior Sales Associates
UNI orbit Technologies Pvt ltd
9 2023 - 9 2024
- Identify potential customers through market research, data analysis, and referrals
- Reach out to leads to introduce credit card products, explaining features, benefits, and promotions
- Assess customer needs and recommend the most suitable credit card options (e.g., rewards cards, low-interest cards)
- Stay informed about the latest credit card offerings, terms, and market trends to effectively address customer inquiries
- Guide customers through the credit card application process, helping them complete necessary paperwork
- Maintain communication with leads who express interest, answering any questions and encouraging them to apply
- Use CRM tools to track interactions, manage leads, and document customer feedback
- Monitor sales metrics and targets, adjusting strategies as needed to meet goals.
Senior Sales Associate
OTO Capitals Pvt ltd
01.2022 - 08.2023
- Collected information on sales and service issues to coordinate team-wide resolutions
- Developed and deepened customer relationships to drive revenue growth
- Checking with Customers needs and fulfilling the Queries.
Senior Sales Associates
Piggy Ride
02.2021 - 07.2021
- Collected information on sales and service issues to coordinate team-wide resolutions
- Developed and deepened customer relationships to drive revenue growth
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Used CRM software to maintain detailed contact logs and account records
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Customer Relationship Manager
Tata Motors
05.2015 - 08.2020
- Collected information on sales and service issues to coordinate team-wide resolutions
- Developed and deepened customer relationships to drive revenue growth
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Used CRM software to maintain detailed contact logs and account records
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Education
Bachelor of Science - ANNIMATION
HIMALAYA UNIVERSITY
Bengaluru, India 04.2001 -
Skills
Marketing
Relationship Building Skill
Solution Selling
B2B & B2C Sales
Sales reporting
Sales Presentation
Strategic Planning
Personal Information
- Father's Name: Raghavendra Rao
- Date of Birth: 06/27/1992
- Gender: Male
- Nationality: Indian
- Marital Status: Un-Married
Languages
English
Hindi
Kannada
Telugu
Tamil
Disclaimer
I do hereby declare that the given statements are true and correct to the best of my knowledge.
Timeline
Senior Sales Associate
OTO Capitals Pvt ltd
01.2022 - 08.2023
Senior Sales Associates
Piggy Ride
02.2021 - 07.2021
Customer Relationship Manager
Tata Motors
05.2015 - 08.2020
Bachelor of Science - ANNIMATION
HIMALAYA UNIVERSITY
04.2001 -
Senior Sales Associates
UNI orbit Technologies Pvt ltd
9 2023 - 9 2024